Quality management systems - Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations
This International Standard specifies requirements for a quality management system where an organizationa) needs to demonstrate its ability to consistently provide product that meets customer and applicablestatutory and regulatory requirements, andb) aims to enhance customer satisfaction through the effective application of the system, includingprocesses for continual improvement of the system and the assurance of conformity to customer andapplicable statutory and regulatory requirements.NOTE 1 In this International Standard, the term “product” only applies toa) product intended for, or required by, a customer,b) any intended output resulting from the produ