SA/SNZ TS ISO/IEC 20000.11:2023

Information technology — Service management Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®

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标准号

SA/SNZ TS ISO/IEC 20000.11:2023

发布

1970年

发布单位

NZS

当前最新

SA/SNZ TS ISO/IEC 20000.11:2023

 

 

适用范围

Standard identically adopts ISO/IEC TS 20000-11:2021, which provides guidance on the relationship between ISO/IEC 20000 1 and a commonly used service management framework, ITIL 4. It can be used by any organization or person wishing to understand how ITIL can be used with ISO/IEC 20000-1.

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