BS ISO/IEC 30105-4:2022

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Key concepts

标准号

BS ISO/IEC 30105-4:2022

发布

2022年

发布单位

英国标准学会

当前最新

BS ISO/IEC 30105-4:2022

 

 

适用范围

1   Scope The ISO/IEC 30105 series specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes . It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services. This document: — covers IT enabled business processes that are outsourced; — is not intended to cover IT services but includes similar, relevant process for completeness; — is applicable to the service provider, not to the customer; — is applicable to all lifecycle processes of ITES-BPO ; — details the lifecycle of ITES-BPO and the relationship between ISO/IEC 30105‑1, ISO/IEC 30105‑2, ISO/IEC 30105‑3, ISO/IEC 30105‑5 and other relevant International Standards.

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