Observations on International Outgoing Telephone Calls for Quality of Service - Telephone Network and ISDN Quality of Service Network Management and Traffic Engineering (Study Group 2) 18 pp
The purpose of service observation in the international service is to assess the quality of service obtained by the calling subscriber. Consequentiy, it is essential to have factual or objective recording of observations (i.e. successful and unsuccessful calls), and to present them in the form of a table (see Table 1 for manual or semi-automatic observations, and Tables 2,3 and 4 for automatic observations).