This document provides guidance for Emergency Service Management when considering integrated operational response to a major emergency. This guidance will enhance an organisation""s ability to determine their existing operational capabilities for being able to respond to a major emergency. The ability for the emergency services to provide a co-ordinated, effective and sustained response to major emergencies, providing acceptable levels of protection for both emergency responders and the citizen is directly dependent upon the level of capability and preparedness within individual organisations.This guidance identifies the key elements that should be consider