AS ISO/IEC 30105.2-2017

Information technology - IT Enabled Services - Business Process Outsourcing (ITES-BPO) lifecycle processes-Process assessment model (PAM)

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标准号

AS ISO/IEC 30105.2-2017

发布日期

实施日期

废止日期

无

发布单位

AU-SA

适用范围

Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.