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Technical Services

Technical Services, Total:449 items.

In the international standard classification, Technical Services involves: Services, Equipment for entertainment, Software development and system documentation, Company organization and management, Information technology (IT) in general, Terminology (principles and coordination), Earth-moving machinery, Agricultural machines, implements and equipment, Open systems interconnection (OSI), Medical equipment, Shop fittings, Protection against fire, Character sets and information coding, Applications of information technology, Energy and heat transfer engineering in general, Standardization. General rules, Heat recovery. Thermal insulation, Industrial automation systems, Electrical engineering in general, Vocabularies, Occupational safety. Industrial hygiene, Burners. Boilers, Installations in buildings, Farming and forestry, Medical sciences and health care facilities in general, Tobacco, tobacco products and related equipment, Radiation protection, Extraction and processing of petroleum and natural gas, Ventilators. Fans. Air-conditioners, Wind turbine systems and other alternative sources of energy, Quality, Interface and interconnection equipment, Law. Administration, Protection of and in buildings, Finances. Banking. Monetary systems. Insurance, Pharmaceutics, Languages used in information technology, Buildings, Wastes, Networking, Construction technology, Construction industry, Telecommunication terminal equipment, Diagnostic, maintenance and test equipment, Environmental protection, Aircraft and space vehicles in general, Pipeline components and pipelines, Alarm and warning systems, Transport.

International Telecommunication Union (ITU), Technical Services

ITU-T M.75 FRENCH-1992 TECHNICAL SERVICE
ITU-T M.75 SPANISH-1992 TECHNICAL SERVICE

German Institute for Standardization, Technical Services

DIN 15750:2013 Entertainment technology - Guidelines for technical services
DIN EN 61300-2-10:2013-04 Entertainment technology - Guidelines for technical services
DIN 15750:2013-04 Entertainment technology - Guidelines for technical services
DIN 15750:2005 Technical services for event technology - Guidelines
DIN 30706-1:2006-12 Terminology of Municipal Technical Services - Part 1: Waste disposal
DIN 30706-2:2005 Terminology of Municipal Technical Services - Part 2: Road surface cleaning
DIN SPEC 77229-4:2021 Technical services - Service categories and contents for industrial process engineering systems - Part 4: Scaffolding
DIN SPEC 77229-5:2021 Technical services - Service categories and contents for industrial process engineering systems - Part 5: Cold, heat and sound insulation
DIN 15781:2017-10 Entertainment technology - Media server

Professional Standard - Electron, Technical Services

SJ/T 11435-2015 Information technology service.Service management.Technical requirements
SJ/T 11691-2017 Information technology service.The guide of Service Level Agreement
SJ/T 11693.1-2017 Information technology service.Service management.Part1:General requirements
SJ/T 11565.1-2015 Information technology service.Consulting and design.Part 1: General requirements
SJ/T 11674.1-2017 Information technology service.Integration and implementation.Part1:General requirements
SJ/T 11673.3-2017 Information technology service.Outsourcing.Part3: Specifications of delivery center
SJ/T 11564.4-2015 Information technology service.Maintenance.Part4: Specification for data center
SJ/T 11445.2-2012 IT Service.Outsourcing.Part 2: Specifications for Data Protection

BR-ABNT, Technical Services

Standard Association of Australia （SAA）, Technical Services

AS ISO/IEC 20000 Set:2007 Information technology ? Service Set
AS ISO/IEC 20000.1:2007 Information technology - Service management - Specification
AS/NZS 13236:2000 Information technology - Quality of service: Framework
AS ISO/IEC 20000.2:2007 Information technology - Service management - Code of practice
AS ISO/IEC 20000.1:2013
AS ISO/IEC 20000.2:2013
AS/NZS ISO/IEC 20000.10:2019 Information technology — Service management, Part 10: Concepts and vocabulary
AS/NZS ISO/IEC 20000.1:2019 Information technology — Service management, Part 1: Service management system requirements
AS/NZS ISO/IEC 20000.3:2014
AS/NZS ISO/IEC 20000.3:2020 Information technology — Service management, Part 3: Guidance on scope definition and applicability of AS/NZS ISO/IEC 20000.1
AS/NZS ISO/IEC 20000.6:2019 Information technology — Service management, Part 6: Requirements for bodies providing audit and certification of service management systems

Group Standards of the People's Republic of China, Technical Services

T/JX 046-2022 Fire technical service regulations
T/HYJ 001-2017 Technical and service specifications for refraction and assembling of spectacle
T/ZBSK 001-2023 Zibo barbecue technical service specifications
T/CASME 840-2023 Software development technical service specification
T/NDAS 51-2021 Emergency information technology service specification
T/EES 0018-2021 Technical requirements for green and low carbon service capacity
T/JFPA 0006-2021 Evaluation For The Capability Of Fire Technical Service Institutions
T/CESA 1078-2020 Information technology service - Governance-Data audit
T/CRACM 0003-2021 zhi 20 scientific fat reduction technology service standard
T/ZAS 3002-2020 Guidelines for technical service of standard formulation
T/CESA 1101-2020 Information technology service- Governance-Security audit
T/JIA 0003-2021 Evaluation For The Capability Of Fire Technical Service Institutions
T/SHMHZQ 064-2021 Information technology service outsourcing security requirements
T/FJX 4-2022 Technical Service Specifications for Health Intangible Cultural Heritage Trendy Products
T/TJXF 001-2022 Technical service guide for electrical fire detection
T/HEBQIA 057-2022 Vision health examination technical service specification
T/NAIA 31-2021 Spectacle fitting enterprise technical service specification
T/SHMHZQ 064-2022 Human resources information technology service specification
T/CFPA 029-2023 Capacity evaluation requirements for fire technology service
T/SHMHZQ 004-2021 Javascript full stack development technical service process specification
T/CESA 1077-2020 Information technology service - Governance-Governance of IT risk
T/GZAS 010-2021 Code of conduct for Elevator Maintenance and technical service
T/CESA 1172-2021 Information technology service –Intelligent operation and maintenance– General requirements
T/TMAC 033.F-2021 Requirements for information engineering and technical service capabilities
T/HSIPA 009-2022 Ma Yuangang Qingji detoxification method technical service specification
T/SCTIA 003-2021 Communication technology service customer return visit work specification
T/WSJD 41-2023 Guidelines for the Supervision of Radiological Health Technical Service Institutions
T/QGCML 1125-2023 House safety management technical service information system
T/QGCML 1402-2023 Intelligent network technology service application system
T/SHDSGY 021-2023 Data acquisition, analysis and real-time monitoring technical services
T/XECP 5.6-2017 Specifications for Qualification Certification of Drilling Fluid Technology Service Enterprises
T/KT SX2301-2023 Technical service specification and man-hour system for air conditioning disinfection
T/SXS 026-2023 New media content digital marketing technical service specification
T/JFPA 0012-2022 Self-discipline specification for maintenance of fire protection technical service agencies
T/SDAS 13-2017 Information technology service Specification for operating maintenance cost metrics
T/CASEI 005-2021 Specifications for accidents prevention technical service on elevator liability insurance
T/KT sc02202-2022 Centralized air-conditioning and ventilation system testing technical service process
T/CHAA 008-2019 Technical service specification for visual health management of primary and middle school students
T/XECP 5.1-2016 Specifications for Qualification Certification of Petroleum Engineering Technology Service Enterprises
T/SZZSH 001-2023 Technical service specification for energy resource measurement in printing and dyeing enterprises
T/XCH 001-2022 Specification on the third-party technical service of food safety for school canteens
T/JLIT 1-2021 Operation and Maintenance Cost Estimating Standards of Information Technology Service
T/HSIPA 003-2022 Yijiantong Noninvasive Intelligent Health Screening Technical Service Specifications
T/CIQA 27-2021 Guidelines for Service Quality Evaluation of Inspection and Testing Public Technology Service Platforms
T/GDAQI 020-2022 Technical service specification for sampling inspection of product quality supervision
T/KT J032001-2020 Technical service specifications for cleaning and disinfection of central air-conditioning and ventilation system
T/CECC 011-2021 Information technology service— Evaluation Specifications for call center operation management
T/BIA 3-2020 Information Technology Service—Operations and Maintenance—Implementation Specification
T/SIA 032-2022 Guidelines for Credit Evaluation of Software and Information Technology Service Enterprises
T/GDIIA 006.02-2023 Data Governance Part 2：Data Governance Technology Service Specification
T/XECP 06-2018 Standards for uniform coding of petroleum engineering technical service team qualifications
T/XJSIA 001-2021 Competency specification for information technology service operation and maintenance practitioners
T/ZXCY 003-2022 Specifications for risk prevention and control technical service on food safety
T/CESA 1157-2021 Information technology service—Guides for capability —Cloud computing service
T/SIA 026.02-2021 Evaluation standard for comprehensive capability of software and information technology service enterprises
T/XECP 5.2-2016 Standards for Qualification Certification of General Contracting Enterprises for Petroleum Engineering Technical Services
T/CESA 1158-2021 Information technology service—Guides for capability—Information security service
T/CESA 1156-2021 Information technology service—Guides for capability—Operation and maintenance service
T/CESA 1155-2021 Information technology service—Guides for capability—Integration implementation service
T/CASWSS 023-2023 Technical Service Specifications for Traditional Chinese Medicine Health Care in Community Elderly Traditional Chinese Medicine Health Management Service Center
T/SIA 026.01-2021 Data item standard for comprehensive capability of software and information technology service enterprises
T/QGCML 108-2021 Technical service standard for the construction of otolaryngology in secondary general hospitals
T/DSIA 0603-2021 Standards for evaluating the core competitiveness of software and information technology service enterprises
T/CESA 1154-2021 Information technology service—Guides for capability—Design and development service
T/XECP 02-2016 Qualification Management Specifications for Petroleum Engineering Technical Service Enterprises and Construction Teams
T/QGCML 1380-2023 General Guide to Construction Technical Services of Reactive Polymer Materials for Coal Mines
T/HAS 108-2021 Safety Production Liability Insurance Technical Service Organization Accident Prevention Smart Service Specifications
T/XJSIA 001-2019 Information Technology Service Information System Integration Implementation Service Practitioner Ability Specification
T/TAF 113-2022 Guidelines for the evaluation of mobile application content accessibility information accessibility technical services
T/GIEHA 001.1-2017 Engineering technical service specification for indoor environmental purification and treatment—decoration pollution treatment engineering
T/HBIE 0002-2019 Capability Maturity Model and Evaluation Specifications for Tariff Evaluation of Software and Information Technology Services
T/SAS 0016.4-2022 Specification for supplier management for high-end equipment manufacturing industry —Part 4：Engineering supporting technical services
T/PMT 001-2021 General rules for evaluation of service providers in the new generation of information technology and technology service industry
T/KT SJ22001-2022 Technical Service Specifications for Cleaning and Disinfection of Centralized Air-Conditioning and Ventilation Systems of Hotels in Ten Key Places
T/XJZJXH FW10002.1-2023 "Xinjiang Quality” Featured service technical specification for homestay inn service
T/HLJHAA 002-2023 Heilongjiang Provincial Household Appliance Maintenance Service Industry Air-conditioning Installation and Maintenance Technical Service Record Certificate Identification Specification
T/HLJHAA 001-2023 Heilongjiang Province household appliance repair service industry electronic and electrical product repair technical service filing certificate identification specification
T/BJFH 002-2022 Specification for public technology platform service of startups incubation service organization
T/CICE 003-2023 Evaluation Specification for Professional Ability of Automotive Network Marketing Technology Service Part 2: Automotive Video Promoter
T/CICE 004-2023 Evaluation Specification for Professional Ability of Automotive Network Marketing Technology Service Part 3: Automotive live streaming marketer
T/CICE 002-2023 Evaluation Specification for Professional Ability of Automotive Network Marketing Technology Service Part 1: Automotive Product Evaluator
T/SZIA 0001-2022 Xiangcheng District's software and information technology service industry promotes the development of digital industrialization "chuyan" enterprise evaluation norms
T/CICE 005-2023 Evaluation Specification for Professional Ability of Automotive Network Marketing Technology Service Part 4: Automotive New Media Operators

RU-GOST R, Technical Services

GOST 25826-1983 Industrial tractors. Technical service
GOST 20793-1986 Agricultural tractors and machines. Maintenance
GOST 28470-1990 System of technical maintenance and repair of computer facilities and informatics. Types and methods of technical maintenance and repair
GOST 19.508-1979 Unified system for program documentation. Maintenance manual. Requirements for contents and form of presentation
GOST 20831-1975 System of equipment maintenance and repair. Procedure of repaired equipment quality estimation
GOST 27241-1987 Flexible manufacturing systems. Maintenance and repair. General concepts
GOST R ISO/IEC 20000-1-2013 Information technology. Service management. Part 1. Service management system requirements
GOST 15.601-1998 System of product development and launching into manufacture. Industrial products maintenance. Principal positions
GOST 21623-1976 System of technical maintenance and repair of equipment. Characteristics for evaluation of maintainability and rapairability. Terms and definitions
GOST 24166-1980 System of technical maintenance and repair of ships. Ship's repair. Terms and definitions
GOST 27792-1988 Rotary and rotary conveyor automatic lines
GOST 28983-1991 Earthing-caving machinery. Service tools. Part 1. Common maintenance and adjustment tools
GOST 23660-1979 System of technical maintenance and repair of equipment. Maintainability and rapairability for item development
GOST 26026-1983 Agricultural and forestry machines and tractors. Evaluation methods of fitness to technical servicing
GOST 20334-1981 Motor vehicle maintenance and repair system. Characteristics of maintainability and repairability
GOST R ISO/IEC 20000-3-2014 Information technology. Service management. Part 3. Guidance on scope definition and applicability of ISO/IEC 20000-1
GOST 21624-1981 Motor vehicle maintenance and repair system. Requirements for maintainability of items

US-USDA, Technical Services

USDA 7 CFR PT 652-2008 TECHNICAL SERVICE PROVIDER ASSISTANCE
USDA 7 CFR PT 652-2009 TECHNICAL SERVICE PROVIDER ASSISTANCE
USDA 7 CFR PT 652-2010 TECHNICAL SERVICE PROVIDER ASSISTANCE

GB-REG, Technical Services

REG 7 CFR PART 652-2012 TECHNICAL SERVICE PROVIDER ASSISTANCE
REG NASA-LLIS-0864-2000 Lessons Learned ?Table Saw Injury to NSI Technology Services Corporation Employee

AT-ON, Technical Services

OENORM D 1210-2021 Language services - Technical communication services - General requirements for technical documentation services

British Standards Institution (BSI), Technical Services

BS ISO/IEC 13236:1999 Information technology - Quality of service:Framework
BS ISO/IEC 13236:1998 Information technology. Quality of service:Framework
BS ISO/IEC 20000-1:2005 Information technology. Service management - Specification
BS ISO/IEC 20000-2:2005 Information technology. Service management - Code of practice
BS PD ISO/IEC TR 20000-10:2015 Information technology. Service management. Concepts and terminology
BS ISO/IEC 20000-1:2011 Information technology. Service management. Service management system requirements
BS ISO/IEC TR 13243:1999 Information technology - Quality of service - Guide to methods and mechanisms
BS ISO/IEC TR 13243:2000 Information technology - Quality of service - Guide to methods and mechanisms
BS ISO/IEC 20000-2:2012 Information technology. Service management. Guidance on the application of service management systems
BS ISO/IEC 20000-2:2019+A1:2020 Information technology. Service management - Guidance on the application of service management systems
BS PD ISO/IEC TR 20000-9:2015 Information technology. Service management. Guidance on the application of ISO/IEC 20000-1 to cloud services
BS ISO/IEC 20000-10:2018 Tracked Changes. Information technology. Service management. Concepts and vocabulary
BS ISO/IEC 20000-1:2018 Tracked Changes. Information technology. Service management. Service management system requirements
BS ISO/IEC 20000-5:2022 Tracked Changes. Information technology. Service management. Implementation guidance for ISO/IEC 20000-1
BS ISO/IEC 20000-6:2017 Information technology. Service management. Requirements for bodies providing audit and certification of service management systems
BS ISO/IEC 20000-3:2012 Information technology. Service management. Guidance on scope definition and applicability of ISO/IEC 20000-1
22/30423490 DC BS ISO 31101. Robotics. Services provided by service robots - Safety management systems requirements
BS ISO 18646-2:2019 Robotics. Performance criteria and related test methods for service robots. Navigation
BIP 0134-2013 IT Service Management Collection
BS ISO/IEC 20000-3:2019 Tracked Changes. Information technology. Service management. Guidance on scope definition and applicability of ISO/IEC 20000-1
19/30357590 DC BS ISO 22166-1. Robotics. Modularity for service robots. Part 1. General requirements
BS PD ISO/IEC TR 20000-12:2016 Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC®
BS ISO 18646-4:2021 Robotics. Performance criteria and related test methods for service robots - Lower-back support robots
PD ISO/IEC TS 20000-11:2021 Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
PD ISO/IEC TR 20000-7:2019 Information technology. Service management. Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013

Shanghai Provincial Standard of the People's Republic of China, Technical Services

DB31/T 494-2010 The technology service standard for refraction and fitting of eyeglasses
DB31/T 1019-2016 Technical service specification for children's optometry
DB31/T 1380-2022 Quality management requirements for social fire technical service institutions
DB31/T 1416-2023 Technical Transaction Service Specifications

Danish Standards Foundation, Technical Services

DS/ISO/IEC 13236:1999 Information technology - Quality of service: Framework
DS 452:2020 Thermal insulation of technical service and supply systems
DS 452/Amd:1984 Thermal insulation of technical service and supply systems in buildings
DS/ISO/IEC TR 13243:2000 Information technology - Quality of Service - Guide to methods and mechanisms
DS/ISO/IEC 20000-1:2011 Information technology - Service management - Part 1: Service management system requirements
DS/ISO/IEC 13187:2011 Information technology - Server management command line protocol (SM CLP) specification
DS/ISO/IEC TR 20000-4:2011 Information technology - Service management - Part 4: Process reference model
DS 452:2000 Code of Practice for thermal insulation of technical service and supply systems in buildings
DS/ISO/IEC 20000-2:2012 Information technology - Service management - Part 2: Guidance on the application of service management systems
DS/ISO/IEC TR 20000-5:2010 Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
DS/ISO 22166-1:2021 Robotics – Modularity for service robots – Part 1: General requirements
DS 452:1984 Dansk Ingeniorforening's Code of Practice for thermal insulation of technical service and supply systems in buildings
DS/ISO/IEC 20000-3:2012 Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
DS/ISO/IEC TS 20000-11:2021 Information technology – Service management – Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®

Korean Agency for Technology and Standards (KATS), Technical Services

KS X ISO/IEC 13236:2003 Information technology-Quality of service:Framework
KS X ISO/IEC 13236:2013 Information technology－Quality of service：Framework
KS X ISO/IEC 13236-2003(2008) Information technology－Quality of service：Framework
KS X ISO/IEC 13243-2003(2018) Information technology ― Quality of service ― Guide to methods and mechanisms
KS X ISO/IEC 17998:2013 Information Technology — Service Oriented Architecture — SOA Governance Framework
KS X ISO/IEC 20000-1:2007 Information technology-Service management-Part 1:Specification
KS X ISO/IEC 20000-1:2019 Information technology — Service management — Part 1: Service management system requirements
KS X ISO/IEC 20000-1-2023 Information Technology Service Management Part 1: Service Management System Requirements
KS X ISO/IEC 20000-2:2007 Information Technology-Service management-Part 2:Code of practice
KS X ISO/IEC 20000-2:2019 Information technology — Service management — Part 2:Guidance on the application of service management systems
KS X ISO/IEC 20000-2-2023 Information Technology Service Management Part 2: Service Management System Application Guide
KS X ISO/IEC 20000-3:2018 Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

Jilin Provincial Standard of the People's Republic of China, Technical Services

DB22/T 1580-2018 Optometry technical service specification
DB22/T 1923-2018 Spectacle matching technical service specification
DB22/T 1923-2013 Spectacle matching technical service specification
DB22/T 1580-2012 Technical service specification for optometry units
DB22/T 2500-2016 Technical service specification for soft-shaped glasses
DB22/T 1922-2013 Technical service specification for quality inspection of fitted glasses
DB22/T 1922-2018 Technical service specification for quality inspection of fitted glasses
DB22/T 3033.4-2023 Livestock and poultry product quality and safety traceability Part 4: Technical service specifications
DB22/T 1945-2013 Information system operation and maintenance technical service specification application software system part

Guangxi Provincial Standard of the People's Republic of China, Technical Services

DB45/T 1478-2016 Smart home technical service specification

Sichuan Provincial Standard of the People's Republic of China, Technical Services

DB51/T 1498-2012 Optometry technical service specification
DB5101/T 19-2018 Chengdu safety production standardization technical service specification
DB5101/T 98-2020 Chengdu Software and Information Technology Service Enterprise Capability Maturity Evaluation System

Henan Provincial Standard of the People's Republic of China, Technical Services

DB41/T 1440-2017 Optometry technical service specification
DB41/T 1141-2015 Specifications for the construction of pig artificial insemination technology service stations

General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China, Technical Services

GB/T 18903-2002 Information technology--Quality of service: Framework
GB/T 21028-2007 Information security technology- Security techniques requirement for server
GB/T 29264-2012 Information technology service.Classification and code
GB/T 19668.1-2014 Information technology service.Surveillance.Part 1:General rules
GB/T 24405.1-2009 Inoformation technology.Service management.Part 1:Specification
GB/T 25063-2010 Information security technology.Testing and evaluation requirement for server security
GB/T 42454-2023 Information Technology Services Digital Marketing Services Mobile Marketing Technical Specifications
GB/T 36074.2-2018 Information technology service.Service management.Part2:Implementation guide
GB/T 24405.2-2010 Information technology.Service management.Part 2:Code of practice
GB/T 43045.1-2023 Information Technology Services Intelligent Customer Service Part 1: General Requirements
GB/T 36463.1-2018 Information technology service.Consulting and design.Part 1:General requirements
GB/T 28827.1-2012 Information technology service.Operation and maintenance.Part 1:General requirements
GB/T 28827.2-2012 Information technology service.Operation and maintenance.Part 2:Delivery specification
GB/T 28827.1-2022 Information technology service—Operations and maintenance—Part 1：General requirements
GB/T 43208.1-2023 Intelligent Operation and Maintenance of Information Technology Services Part 1: General Requirements
GB/T 42581-2023 Information technology service—Evaluation criteria for data center business continuity
GB/T 19668.5-2018 Information technology service.Surveillance.Part 5:Software project surveillance specification
GB/T 19668.03-2017 Information technology service—Surveillance—Part 3：Operations and maintenance surveillance specification
GB/T 28827.3-2012 Information technology service.Operation and maintenance.Part 3：Emergency response specification
GB/T 27308-2011 Conformity assessment.Requirements for bodies providing audit and certification of IT service management systems
GB/T 28827.7-2022 Information technology service—Operations and maintenance—Part 7：Cost measurement specification
GB/T 19668.7-2022 Information technology service—Surveillance—Part 7：Requirements for surveillance workload measurement
GB/T 32926-2016 Information Security Technology Government Department Information Technology Service Outsourcing Information Security Management Specification
GB/T 28827.8-2022 Information technology service—Operations and maintenance—Part 8：Hospital information system management requirements
GB/T 43046-2023 Information technology services Information technology emergency risk management in response to public security emergencies
GB/T 32416-2015 Information technology.Reliable messaging of Web service
GB/T 32431-2015 Information technology.SOA service delivery assurance specification
GB/T 33408-2016 Agricultural service.Organizational requirements of agricultural technology extension service

International Organization for Standardization (ISO), Technical Services

ISO/IEC 13236:1998 Information technology - Quality of service: Framework
ISO/IEC TR 22446:2017 Information technology — Continual performance improvement of IT enabled services
ISO/IEC 20000-1:2005 Information technology - Service management - Part 1: Specification
ISO/CD 13482:2023 Robotics — Safety requirements for service robots
ISO/IEC 20000-2:2005 Information technology - Service management - Part 2: Code of practice
ISO/IEC TR 13243:1999 Information technology - Quality of service - Guide to methods and mechanisms
ISO/CEI TR 20000-10:2013
ISO/IEC TR 20000-10:2013 Information technology.Service management.Part 10: Concepts and terminology
ISO/IEC 20000-10:2018 Information technology — Service management — Part 10: Concepts and vocabulary
ISO/IEC 20000-1:2011 Information technology - Service management - Part 1: Service management system requirements
ISO/IEC 13187:2011 Information technology - Server management command line protocol (SM CLP) specification
ISO/IEC TR 20000-4:2010 Information technology - Service management - Part 4: Process reference model
ISO/IEC 20000-2:2019 Information technology — Service management — Part 2: Guidance on the application of service management systems
ISO/IEC 20000-2:2012 Information technology - Service management - Part 2: Guidance on the application of service management systems
ISO/IEC TS 20000-5:2022 Information technology — Service management — Part 5: Implementation guidance for ISO/IEC 20000-1
ISO/IEC 23006-5:2013 Information technology - Multimedia service platform technologies - Part 5: Service aggregation
ISO 22166-1:2021 Robotics - Modularity for service robots - Part 1: General requirements
ISO/FDIS 31101 Robotics — Application services provided by service robots — Safety management systems requirements
ISO/IEC TR 20000-9:2015 Information technology - Service management - Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services
ISO 31101:2023 Robotics — Application services provided by service robots — Safety management systems requirements
ISO/IEC TR 20000-5:2010 Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
ISO/IEC TR 20000-5:2013 Information technology.Service management.Part 5: Exemplar implementation plan for ISO/IEC 20000-1
ISO/IEC 20000-6:2017 Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
ISO/IEC TS 20000-14:2023 Information technology — Service management — Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
ISO/IEC TS 25025:2021 Information technology -- Systems and software Quality Requirements and Evaluation (SQuaRE) -- Measurement of IT service quality
ISO/IEC 23006-4:2013 Information technology - Multimedia service platform technologies - Part 4: Elementary services
ISO/IEC CD TS 20000-14 Information technology — Service management — Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
ISO/IEC TS 20000-11:2021 Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL
ISO/IEC 20000-3:2019 Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
ISO/DIS 22166-201 Robotics — Modularity for service robots — Part 201: Common information model for modules
ISO/CD 22166-202 Robotics — Modularity for service robots — Part 202: Information model for software modules
ISO 18646-2:2019 Robotics — Performance criteria and related test methods for service robots — Part 3: Manipulation
ISO 18646-3:2021 Robotics — Performance criteria and related test methods for service robots — Part 3: Manipulation
ISO/FDIS 22166-201:2023 Robotics — Modularity for service robots — Part 201: Common information model for modules
ISO/DIS 22166-202:2023 Robotics — Modularity for service robots — Part 202: Information model for software modules
ISO/IEC 23006-1:2013 Information technology-Multimedia service platform technologies-Part 1:Architecture
ISO/IEC TR 20000-3:2009 Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
ISO/IEC 20000-3:2012 Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
ISO/FDIS 18646-2:2023 Robotics — Performance criteria and related test methods for service robots — Part 2: Navigation
ISO/IEC TR 20000-11:2015 Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL

Military Standard of the People's Republic of China-General Armament Department, Technical Services

GJB/Z 3-1988 Military product after-sales technical service
GJB/Z 116-1998 After-sales technical service quality supervision specifications
GJB 5707-2006 Requirements for quality surveillance of after-sale technical service of equipments

国家市场监督管理总局、中国国家标准化管理委员会, Technical Services

GB/T 39770-2021 Information technology service—Service security requirements
GB/T 37961-2019 Information technology service—Basic requirements for service
GB/T 36074.3-2019 Information technology service—Service management—Part 3：Technical requirements
GB/T 40685-2021 Information technology service—Data asset—Management requirements
GB/T 39680-2020 Information security technology—Technique requirements and evaluation criteria for server security
GB/T 37696-2019 Information technology service—Requirements for capability evaluation of practitioners
GB/T 33770.2-2019 Information technology service—Outsourcing—Part 2:Data protection requirements
GB/T 34960.5-2018 Information technology service－Governance－Part 5: Specification of data governance
GB/T 33770.6-2021 Information technology service—Outsourcing—Part 6:General requirements for service acquirer
GB/T 28827.6-2019 Information technology service—Operations and maintenance—Part 6: Application system service requirements
GB/T 28827.4-2019 Information technology service—Operations and maintenance—Part 4: Service requirements for data center
GB/T 36463.2-2019 Information technology service—Consulting and design—Part 2：Guidance for planning and design
GB/T 19668.6-2019 Information technology service－Surveillance－Part 6：Application system：Surveillance specification for the data center project
GB/T 34077.5-2020 Management specification of electronic government common platform based on cloud computing—Part 5：Technical service system
GB/T 38646-2020 Information security technology—Technical requirements of mobile signature service

Guangdong Provincial Standard of the People's Republic of China, Technical Services

DB4403/T 338-2023 Fire technical service organization service specifications
DB44/T 881-2011 After-sale technical service specification for rice combine harvester
DB4401/T 146.3-2022 Working Specifications for Rapid Food Testing Part 3: Technical Services

中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会, Technical Services

GB/T 35432-2017 Classification and codes for testing technology services
GB/T 35429-2017 Classification and codes for quality technology services
GB/T 35966-2018 High technology service industry service quality evaluation guidelines
GB/T 33850-2017 Information technology service—Evaluation indicator system for service quality
GB/T 34960.3-2017 Information technology service—Governance—Part 3:Performance evaluation
GB/T 34960.2-2017 Information technology service—Governance—Part 2：Implementation guide
GB/T 34960.1-2017 Information technology service—Governance—Part 1：General requirements
GB/T 34960.4-2017 Information technology service—Governance—Part 4：Audit guidance
GB/T 34941-2017 Information technology service—Digitize marketing—Programmatic marketing technology requirements
GB/T 33136-2016 Information technology service—Service capability maturity model of data center
GB/T 33770.1-2017 Information technology service—Outsourcing—Part 1：General requirements for service provider
GB/T 19668.4-2017 Information technology service—Surveillance—Part 4: Information security surveillance specification
GB/T 19668.3-2017 Information technology service—Surveillance—Part 3：Operations and maintenance surveillance specification
GB/T 19668.2-2017 Information technology service—Surveillance—Part 2：Infrastructure project surveillance specification
GB/T 34670-2017 Specification for technology transfer services
GB/T 35103-2017 Information technology—Web services interoperability basic profile

Alliance of Telecommunications Industry Solutions （ATIS), Technical Services

ATIS 0300077-2015 555 Technical Service Interconnection Agreements
ATIS 0300077-2005 Network Interconnection Interoperability Forum, (NIIF) 555 Technical Service Interconnection Agreements

ATIS - Alliance for Telecommunications Industry Solutions, Technical Services

0300077-2015 555 Technical Service Interconnection Agreements
0300077-2014 555 Technical Service Interconnection Agreements
0300077-2005 Network Interconnection Interoperability Forum@ (NIIF) 555 Technical Service Interconnection Agreements

Professional Standard - Public Safety Standards, Technical Services

GA 1157-2014 Equipment configuration for fire protection technical service providers
GA 1551.4-2019 Security and Anti-terrorism Prevention Requirements for Petroleum and Petrochemical Systems Part 4: Engineering Technology Service Enterprises

US-FCR, Technical Services

FCR AF I21-110-2000 ENGINEERING AND TECHNICAL SERVICES MANAGEMENT AND CONTROL

IAEA - International Atomic Energy Agency, Technical Services

GS-G-3.2-2008 The Management System for Technical Services in Radiation Safety

Shanxi Provincial Standard of the People's Republic of China, Technical Services

DB14/T 1251-2016 Security requirements for information technology service outsourcing

Yunnan Provincial Standard of the People's Republic of China, Technical Services

DB53/T 207.32-2007 Yongsheng Flue-cured Tobacco Production Technical Service Requirements
DB53/T 113.23-2004 Maitreya Flue-cured Tobacco Production Technical Service Requirements
DB53/ 093-1999 Spectacle industry technical service management specification
DB53/T 107-2003 Technical service specification for the production of school desks and chairs
DB5305/T 50.30-2021 Baoshan Flue-cured Tobacco-Part 30: Production Technical Services
DB53/T 607.26-2014 Flue-cured tobacco production-Part 26: Technical services for production

应急管理部, Technical Services

XF 1157-2014 Fire protection technical service agency equipment and equipment

Gansu Provincial Standard of the People's Republic of China, Technical Services

DB62/T 4423-2021 Service Guide for Radiological Health Technical Service Institutions
DB62/T 4503-2022 Science and Technology Museum Service Guide

European Committee for Standardization (CEN), Technical Services

EN 16775:2015 Expertise activities - General requirements for expertise services

US-CFR-file, Technical Services

CFR 7-652.4-2014 Agriculture. Part652:Technical service provider assistance. SubpartA:General provisions. Section652.4:Technical service standards.
CFR 7-652.5-2014 Agriculture. Part652:Technical service provider assistance. SubpartA:General provisions. Section652.5:Participant acquisition of technical services.

Taiwan Provincial Standard of the People's Republic of China, Technical Services

CNS 20000-1-2007 Information technology - Service management - Part 1 : Specification
CNS 20000-2-2007 Information technology - Service management - Part 2 : Code of practice

Heilongjiang Provincial Standard of the People's Republic of China, Technical Services

DB23/T 3594-2023 Technical service specifications for soot blowers for cold region boilers
DB23/T 1332-2020 Spectacles industry optometry technology and service specifications

Jiangsu Provincial Standard of the People's Republic of China, Technical Services

DB3204/T 1032-2022 Basic service specifications for production safety technical service organizations
DB32/T 3608-2019 Basic norms for the management of safety production technical service institutions
DB3202/T 1026-2022 Specifications for Grade Evaluation of Wuxi Safety Production Technical Service Units
DB32/T 1244-2020 Technical transaction service specification
DB32/T 3761.9-2020 Part 9 of Technical Specifications for the Prevention and Control of Novel Coronavirus Pneumonia: Occupational Health Technical Service Institutions
DB32/T 2615-2014 Specifications for Safety Guarantee and Geographic Information System (GIS) Management Technical Services of Pressure Pipelines in Youth Olympic Venues

工业和信息化部, Technical Services

SJ/T 11684-2018 Information Technology Services Information System Service Supervision Specifications
SJ/T 11623-2016 Competency specifications for information technology service practitioners
SJ/T 11739-2019 Information technology service call center operation and management requirements
SJ/T 11674.2-2017 Information Technology Service Integration Implementation Part 2: Project Implementation Specifications
SJ/T 11674.3-2017 Information Technology Service Integration Implementation Part 3: Project Acceptance Specifications
SJ/T 11445.5-2018 Information technology service outsourcing Part 5: Contractor’s project management specifications
SJ/T 11445.4-2017 Information technology service outsourcing Part 4: Unstructured data management and service specifications
SJ/T 11564.5-2017 Information Technology Services Operation and Maintenance Part 5: Desktop and Peripheral Equipment Specifications

ZA-SANS, Technical Services

SANS 20000-1:2006 Information technology - Service management Part 1: Specification
SANS 20000-2:2006 Information technology - Service management Part 2: Code of practice

Japanese Industrial Standards Committee (JISC), Technical Services

JIS Q 20000-1:2007 Information technology -- Service management -- Part 1: Specification
JIS Q 20000-2:2007 Information technology -- Service management -- Part 2: Code of practice
JIS Q 20000-1:2012 Information technology -- Service management -- Part 1: Service management system requirements
JIS Q 20000-2:2013 Information technology -- Service management -- Part 2: Guidance on the application of service management systems
JIS Q 20000-2:2023 Information technology -- Service management -- Part 2: Guidance on the application of service management systems

Hebei Provincial Standard of the People's Republic of China, Technical Services

DB13/T 5311-2020 Technical Service Specifications for Grain and Oil Crops Production Trusteeship
DB13/T 2370-2016 Specifications for laboratory construction of occupational health technical service institutions

Zhejiang Provincial Standard of the People's Republic of China, Technical Services

DB3304/T 040-2018 Safety production technical service organization management specification
DB3304/T 040－2023 Safety production technical service organization management specification
DB3310/T 42-2018 Administrative Approval Intermediary (Professional Technology) Service Evaluation Specification

Anhui Provincial Standard of the People's Republic of China, Technical Services

DB34/T 3165-2018 Technical service specification for mechanized rice seedling raising and transplanting

Qinghai Provincial Standard of the People's Republic of China, Technical Services

DB63/T 1990-2021 Technical service specification for biological control of grassland pests
DB63/T 2021-2022 Market Supervision Information Technology Service Management Specifications
DB63/T 1902-2021 Specifications for the construction of vegetable technical service standardization pilot projects

未注明发布机构, Technical Services

ISO/IEC 20000-1:2018 Information technology — Service management — Part 1: Service management system requirements
ISO/IEC 20000-2:2019/Amd 1:2020 Information technology — Service management — Part 2: Guidance on the application of service management systems AMENDMENT 1

BELST, Technical Services

STB 2272-2012 Technical service of agricultural machine and equipments. Terms and definitions

GOSTR, Technical Services

GOST R ISO/IEC 20000-2-2010 Information technology. Service management. Part 2. Code of practice
GOST R 57392-2017 Information technology. Service management. Part 10. Concepts and terminology

Fujian Provincial Standard of the People's Republic of China, Technical Services

DB35/T 1714-2017 Optometry enterprise quality technical service management specification

International Electrotechnical Commission (IEC), Technical Services

ISO/IEC TR 20000-10:2015 Information technology - Service management - Part 10: Concepts and terminology
ISO/IEC 20000-2:2019/AMD1:2020 Amendment 1 - Information technology - Service management - Part 2: Guidance on the application of service management systems

NZ-SNZ, Technical Services

SA/SNZ TR ISO/IEC 20000.10:2014 Information technology-Service management Part 10: Concepts and terminology
SA/SNZ TR ISO/IEC 20000.5:2014 Information technology-Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1

Professional Standard - Machinery, Technical Services

JB/T 10398-2004 After-sale technical service regulations for off-grid wind turbine generator system

Association Francaise de Normalisation, Technical Services

NF Z67-201-10*NF ISO/IEC 20000-10:2019 Information technology - Service management - Part 10 : concepts and vocabulary
NF ISO/IEC 20000-10:2019 Technologies de l'information - Gestion des services - Partie 10 : concepts et vocabulaire
NF Z67-201-1:2012 Information technology - Service management - Part 1 : service management system requirements.
NF Z67-201-1*NF ISO/IEC 20000-1:2018 Information technology - Service management - Part 1 : service management system requirements
NF ISO/IEC 20000-1:2018 Technologies de l'information - Gestion des services - Partie 1 : exigences du système de management des services
NF Z67-201-2:2013 Information technology - Service management - Part 2: guidance on the application of service management systems
NF Z67-201-2*NF ISO/IEC 20000-2:2020 Information technology - Service management - Part 2 : guidance on the application of service management systems
NF ISO/IEC 20000-2:2020 Technologies de l'information - Gestion des services - Partie 2 : directives relatives à l'application des systèmes de management des services
NF ISO/IEC 20000-3:2020 Technologies de l'information - Gestion des services - Partie 3 : recommandations pour la détermination du périmètre et l'applicabilité de l'ISO/IEC 20000-1
NF Z67-201-3:2014 Information technology - Service management - Part 3 : guidance on scope definition and applicability of ISO/IEC 20000-1
NF Z67-201-3*NF ISO/IEC 20000-3:2020 Information technology - Service management - Part 3 : guidance on scope definition and applicability of ISO/IEC 20000-1

Indonesia Standards, Technical Services

SNI ISO/IEC 20000-1:2013 Information technlogy - Service Management - Part 1: Service management system requirement
SNI ISO/IEC TR 20000-4:2013 Information technology - Service management - Part 4: Process reference model
SNI ISO/IEC 20000-2:2013 Information technology - Service management - Part 2: Guidance on the application of service management systems
SNI ISO/IEC TR 20000-5:2013 Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
SNI ISO/IEC TR 20000-3:2013 Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

Canadian Standards Association (CSA), Technical Services

CAN/CSA-ISO/IEC 20000-1:2013 Information technology - Service management - Part 1: Service management system requirements
CAN/CSA-ISO/CEI 20000-1:2013 Technologies de l’information - Gestion des services - Partie 1 : Exigences du système de management des services
CSA ISO/IEC 20000-1-06:2006 Information technology Service management Part 1: Specification ISO/IEC 20000-1:2005
CAN/CSA-ISO/IEC 20000-2:2013 Information technology - Service management - Part 2: Guidance on the application of service management systems
CAN/CSA-ISO/CEI 20000-2:2013 Technologies de l’information - Gestion des services - Partie 2 : Guide pour l’application des systèmes de management des services
CSA ISO/IEC 20000-2-06:2006 Information technology Service management Part 2: Code of practice ISO/IEC 20000-2:2005
CAN/CSA-ISO/IEC TR 20000-5:2015 Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1

CH-SNV, Technical Services

SN ISO/IEC 20000-1:2021 Information technology - Service management - Part 1: Service management system requirements
SN ISO/IEC 20000-2:2021 Information technology - Service management - Part 2: Guidance on the application of service management systems
SN ISO/IEC 20000-2 AMD 1:2021 Information technology - Service management - Part 2: Guidance on the application of service management systems; Amendment 1

AENOR, Technical Services

UNE-ISO/IEC 20000-1:2011 Information technology. Service management. Part 1: Service Management System requirements

KR-KS, Technical Services

KS X ISO/IEC 20000-1-2019 Information technology — Service management — Part 1: Service management system requirements
KS X ISO/IEC 20000-2-2019 Information technology — Service management — Part 2:Guidance on the application of service management systems
KS B ISO 22166-1-2023 Robotics — Modularity for service robots — Part 1: General requirements
KS X ISO/IEC 20000-3-2018 Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

ES-UNE, Technical Services

UNE-ISO/IEC 20000-1:2018 Information technology — Service management — Part 1: Service management system requirements
UNE-ISO/IEC 20000-2:2023 Information technology — Service management — Part 2: Guidance on the application of service management systems
UNE-ISO/IEC 20000-3:2023 Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

American National Standards Institute （ANSI), Technical Services

ANSI/INCITS 438-2008 Information Technology ?Server Management Command Line Protocol (SM CLP) Specification
ANSI/ATIS 1000009-2006 IP Network-to-Network Interface (NNI) Standard for VoIP

ANSI - American National Standards Institute, Technical Services

INCITS 438-2018 Information Technology – Server Management Command Line Protocol (SM CLP) Specification
INCITS 438-2008 Information Technology – Server Management Command Line Protocol (SM CLP) Specification

Professional Standard-Safe Production, Technical Services

AQ 9010-2019 Safety Production Liability Insurance Accident Prevention Technical Service Specifications

中国人民银行, Technical Services

JR/T 0251-2022 Securities and Futures Industry Information Technology Service Continuity Management Guide

Guizhou Provincial Standard of the People's Republic of China, Technical Services

DB52/T 1594-2021 Integral assessment rules for fire technical service organizations and practitioners

Hunan Provincial Standard of the People's Republic of China, Technical Services

DB43/T 2135-2021 Technical Service Specifications for the Recruitment and Management of Drug Clinical Trial Subjects

CN-STDBOOK, Technical Services

图书 3-9687 Understanding and Implementation of ISO/IEC 20000-1:2018 Information Technology Service Management System

Inner Mongolia Provincial Standard of the People's Republic of China, Technical Services

DB15/T 639.1-2023 Optometry and Optometry Quality and Technical Service Specifications Part 1: Glasses
DB15/T 639.2-2023 Optometry Optometry Quality and Technical Service Specifications Part 2: Soft Contact Lenses
DB15/T 1364-2018 Cold chain transportation technology and service specifications for agricultural and livestock products

Professional Standard - Hygiene , Technical Services

WS 377.3-2013 Basic dataset of women' s health.Part 3:Technical service of family planning

ITU-T - International Telecommunication Union/ITU Telcommunication Sector, Technical Services

SERIES L SUPP 33-2016 Assessment of energy consumption of information and communication technology services (Study Group 5)

US-MSFC, Technical Services

MSFC NASA MPR 2800.2 REV D-2008 MARSHALL INFORMATION TECHNOLOGY (IT) SERVICES

European Telecommunications Standards Institute (ETSI), Technical Services

ETSI GS OEU 003-2016 Operational energy Efficiency for Users (OEU); Energy Consumption Measurement of Operational Information Technology Servers (V1.1.1)

Professional Standard - Petroleum, Technical Services

SY/T 6606-2012 Specifications for engineering & technology service contractor's health, safety & environmental management on petroleum industry
SY/T 6606-2004 Basic Requirements for Health, Safety and Environment Management of Petroleum Industry Engineering Technical Service Contractors

ETSI - European Telecommunications Standards Institute, Technical Services

GS OEU 003-2016 Operational energy Efficiency for Users (OEU); Energy Consumption Measurement of Operational Information Technology Servers (V1.1.1)

Association of German Mechanical Engineers, Technical Services

VDI 6013-2014 Lifts, escalators, moving walks - Inter-system communications between technical building services
VDI 6013-2002 Lifts, escalators, moving walks - Inter-system communications between technical buildings services

Professional Standard - Aviation, Technical Services

HB 8636-2022 Engineering and technical service documents compilation and management of civil aircraft— part1：general requirement
HB 8640-2022 Engineering and technical service documents compilation and management of civil aircraft— part 7: operations bulletin
HB 8637-2022 Engineering and technical service documents compilation and management of civil aircraft— part4：fleet technical activities report
HB 8639-2022 Engineering and technical service documents compilation and management of civil aircraft— part 6: flight operations telex
HB 8638-2022 Engineering and technical service documents compilation and management of civil aircraft— part 5: operator information circular

Beijing Provincial Standard of the People's Republic of China, Technical Services

DB11/T 1322.88-2019 Part 88 of Technical Specifications for Assessment of Safety Production Level: Petroleum Drilling Engineering Technical Service Enterprises
DB11/T 816-2011 Technology transfer service specification

Institute of Electrical and Electronics Engineers (IEEE), Technical Services

IEEE Std 20000-1-2013 IEEE Standard - Adoption of ISO/IEC 20000-1:2011, Information technology -- Service management -- Part 1: Service management system requirements
IEEE Std 20000-2-2013 IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
P20000-2, D1 December 2012 Draft Standard for Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
IEEE 20000-2-2013 IEEE Standard - Adoption of ISO/IEC 20000-2:2012, Information technology - Service management - Part 2: Guidance on the application of service management systems
IEEE P20000-2, D1 December 2012 Draft Standard for Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems

Shaanxi Provincial Standard of the People's Republic of China, Technical Services

DB6102/T 105-2020 Technical Service Specifications for Inspection of Special Motor Vehicles in Fields (Factories) - Off-highway Tourist and Sightseeing Vehicles

IEEE - The Institute of Electrical and Electronics Engineers@ Inc., Technical Services

IEEE 20000-1-2013 Adoption of ISO/IEC 20000-1:2011@ Information technology-Service management-Part 1: Service management system requirements (IEEE Computer Society)