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quality service

quality service, Total:224 items.

In the international standard classification, quality service involves: Services, Postal services, Quality, Transport, Applications of information technology, Leisure. Tourism, Sociology. Demography, Medical sciences and health care facilities in general, Laboratory medicine, Dentistry, Interface and interconnection equipment, Information sciences. Publishing, Terminology (principles and coordination), Radiocommunications, Open systems interconnection (OSI), Standardization. General rules, Farming and forestry, Law. Administration, Company organization and management, Vocabularies, Languages used in information technology, Telecommunication services. Applications, Protection against electric shock, Telecommunication systems, Electronic components in general, Alarm and warning systems, Installations in buildings, Domestic, commercial and industrial heating appliances.


RU-GOST R, quality service

  • GOST R 55812-2013 Services of trade. Nomenclature of quality services of trade
  • GOST R 50691-1994 Model for quality assurance service
  • GOST R 55540-2013 Quality of service ?Call-center service?. Quality indices
  • GOST R 56087.3-2014 System of national standards for quality of telecommunication services. Quality of telecommunication services. Guideline values of quality indices of telecommunication services at the stage of customer interaction
  • GOST R 55541-2013 System of national standards of communications services quality. Quality of service provision processes. Process of complaint handing
  • GOST R 52142-2003 Social service for the population. Quality of social services. General
  • GOST R 53532-2009 Quality of services. Parameters of quality for telecommunications services in the public switched telephone network. General requirements
  • GOST R 50691-2013 Services to the public. Model of system of ensuring quality of services
  • GOST R 55543-2013 System of national standards for quality of telecommunication services. Management of quality of communications services. General provisions
  • GOST 40.9004-1995 Model for quality assurance servis
  • GOST R 53724-2009 Quality of communication services. General

Jilin Provincial Standard of the People's Republic of China, quality service

Liaoning Provincial Standard of the People's Republic of China, quality service

Association Francaise de Normalisation, quality service

  • NF X50-809:2004 Highways - Service quality of client welcome areas - Service commitments.
  • NF X50-700:2006 Service quality - Approach for improving service quality - The reference and service commitments - Recommendations
  • NF X50-823:2012 Industrial tourism - General quality service requirements.
  • NF X50-722:2005 Qualité des services - Mesure et surveillance pour l'amélioration de la qualité de service - Préconisations
  • NF P03-400*NF EN 15733:2010 Services of real estate agents - Requirements for the provision of services of real estate agents
  • NF Z17-006*NF EN 14012:2009 Postal services - Quality of service - Complaints handling principles
  • NF Z17-006*NF EN 14012:2019 Postal services - Quality of service - Complaints handling principles
  • NF EN 14508:2016 Services postaux - Qualité de service - Mesure de la qualité de service de bout en bout pour le courrier égrené non prioritaire et de seconde classe
  • NF EN 14012:2019 Services postaux - Qualité du service - Principes de traitement des réclamations
  • NF Z17-035:2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail.
  • NF Z17-035/IN1:2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail.
  • NF Z17-035*NF EN 14534:2016 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • NF EN 14534:2016 Services postaux - Qualité de service - Mesure du délai d'acheminement des services de bout en bout pour le courrier en nombre
  • NF X50-520:2013 Tele-assistance : quality of service

Group Standards of the People's Republic of China, quality service

  • T/MSITISA 02-022-2022 Comprehensive quality service — Guidance of enterprise quality information monitoring
  • T/MSITISA 02-021-2022 Comprehensive quality service - Guidelines for the profiling of comprehensive quality of enterprises
  • T/CESA 1235-2022 General technical requirements for quality service platform of enterprises
  • T/80139Q 0001-2021 Service specification for quality of maternal and infant health care service institutions in Tianjin
  • T/CNMIA 0005-2022 Evaluation of medical quality service ability of social clinics
  • T/JXHB 001-2023 Criteria for Qualification Level Assessment of Indoor Environmental Protection Quality Service Organizations
  • T/CNMIA 0004-2022 Evaluation of medical quality service ability of outpatient departments of social organizations
  • T/MSITISA 02-019-2022 Comprehensive quality service - Guidelines of credit evaluation for micro, small and medium enterprises
  • T/CNMIA 0036-2022 Evaluation of medical quality and service ability of socially-run stomatological hospitals
  • T/CNMIA 0003-2022 Evaluation of the medical quality service ability of socially run general hospitals
  • T/CNMIA 0038-2022 Evaluation of medical quality and service ability of socially-run kidney disease hospitals
  • T/MSITISA 02-018-2022 Comprehensive quality service - Guidelines of brand evaluation for micro, small and medium enterprises
  • T/MSITISA 02-020-2022 Comprehensive quality service - Comprehensive quality diagnosis guidelines for consumer goods manufacturers
  • T/CNMIA 0039-2023 Private Laboratory of Molecular Pathology Performance Capability Evaluation
  • T/CNMIA 0035-2022 Assessment of medical quality service capabilities of social dental clinics/clinics
  • T/CNMIA 0009-2023 Evaluation on medical quality and service ability of social assisted reproductive healthcare institutions
  • T/CNMIA 0037-2022 Evaluation of medical quality service ability of independent hemodialysis center run by society
  • T/510300ZGJZXH 06-2022 "Yanbangren" housekeeping service quality specification - housekeeping service
  • T/510300ZGJZXH 07-2022 "Yanbangren" housekeeping service quality specification - maternal and child services
  • T/510300ZGJZXH 08-2022 "Yanbangren" housekeeping service quality specification-elderly care service
  • T/510300ZGJZXH 09-2022 "Yanbangren" housekeeping service quality specification - patient service
  • T/LSZX 001-2023 Specification for enterprise "quality housekeeper" service
  • T/SHDSGY 160-2023 Specification for cotton quality inspection service
  • T/JCIA 0026-2022 Standard for quality and service evaluation of premade dishes in Yangtze River Delta
  • T/CSI 0012-2021 Assessment of the service quality for senior care service organization
  • T/SESIA 002-2018 Service Quality Standards for Senior Care Service Institutions
  • T/WWYLX 002-2020 Service Quality Standards for Senior Care Service Institutions
  • T/SJXBZ 0002-2020 Household appliances cleaning engineer service as quality standards
  • T/CITS 0011-2021 Guide for product quality improvement service organizations
  • T/NAEPI 001-2018 Indoor air quality management service specification
  • T/CPPC 1038-2022 Evaluation guideline for service quality of internet-government service
  • T/RZRZXH 104-2022 Service Quality Standards for Human Resource Service Institutions
  • T/SSJZ 5-2023
  • T/CSI 0016-2021 Eldly care service—Quality evaluation of home care service
  • T/CAPC 003-2021 Pharmaceutical Logistics Quality and Service Capability Evaluation Standard of Pharmaceutical-related Transport Enterprises

Alliance of Telecommunications Industry Solutions (ATIS), quality service

ATIS - Alliance for Telecommunications Industry Solutions, quality service

  • 0100035-2012 Telepresence Quality of Experience and Quality of Service
  • 0800011-2008 Quality of Service Metrics and Measurements for Public Services

Heilongjiang Provincial Standard of the People's Republic of China, quality service

Xinjiang Provincial Standard of the People's Republic of China, quality service

European Committee for Standardization (CEN), quality service

  • PD CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
  • CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
  • PD CEN/TR 16915:2015 Postal Services - Quality of service - Damage to postal items
  • EN 14012:2008 Postal services - Quality of service - Complaints handling principles
  • PD CEN/TR 15735:2008 Postal services - Quality of service - Distance to access points
  • CEN/TR 15735:2008 Postal services - Quality of service - Distance to access points
  • EN 14534:2016/AC:2017 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • EN 14534:2016 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail

British Standards Institution (BSI), quality service

  • BIP 2189-2010 Quality Service, Competitive Business - Setting the standard in customer service
  • BS DD CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
  • DD CEN/TS 15511:2008 Postal services. Quality of service. Information available on postal services
  • BS EN 14012:2008 Postal services - Quality of service - Complaints handling principles
  • BS EN 14012:2010 Postal services. Quality of service. Complaints handling principles
  • BS PD CEN/TR 15735:2008 Postal services — Quality of service — Distance to access points
  • BS EN 14534:2004 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • BS PD CEN/TR 14709:2006 Postal services — Quality of service — Guide for the implementation of EN 13850

Guizhou Provincial Standard of the People's Republic of China, quality service

  • DB52/T 443.4-2003 Huaxi Tourism Service Part 4: General Rules for Quality Service Quality Assessment and Review

German Institute for Standardization, quality service

  • DIN CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services; German version CEN/TS 15511:2008
  • DIN EN 14012:2009 Postal services - Quality of service - Complaints handling principles; English version of DIN EN 14012:2009-04
  • DIN EN 14012:2020 Postal services - Quality of service - Complaints handling principles
  • DIN EN 14012:2020-06 Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
  • DIN-Fachbericht CEN/TR 15735:2009 Postal services - Quality of service - Distance to access point; English version prCEN/TR 15735:2007
  • DIN EN 14534:2017 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • DIN EN 14534:2022-05 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail; German and English version prEN 14534:2022 / Note: Date of issue 2022-03-25*Intended as replacement for DIN EN 14534 (2017-03).
  • DIN EN 14534:2017-03 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail; German version EN 14534:2016 / Note: To be replaced by DIN EN 14534 (2022-05).

International Organization for Standardization (ISO), quality service

  • ISO/IEC 29341-10-10:2008 Information technology – UPnP Device Architecture – Part 10-10: Quality of Service Device Control Protocol – Quality of Service Device Service
  • ISO/IEC 29341-10-11:2008 Information technology – UPnP Device Architecture – Part 10-11: Quality of Service Device Control Protocol – Quality of Service Manager Service
  • ISO/IEC 29341-10-12:2008 Information technology – UPnP Device Architecture – Part 10-12: Quality of Service Device Control Protocol – Quality of Service Policy Holder Service
  • ISO/IEC 29341-11-10:2008 Information technology – UPnP Device Architecture – Part 11-10: Quality of Service Device Control Protocol – Level 2 – Quality of Service Device Service
  • ISO/IEC 29341-17-10:2011 Information technology - UPnP Device Architecture - Part 17-10: Quality of Service Device Control Protocol - Level 3 - Quality of Service Device Service
  • ISO/IEC 14476-4:2010 Information technology - Enhanced communications transport protocol: Specification of QoS management for duplex multicast transport
  • ISO/IEC 29341-11-11:2008 Information technology – UPnP Device Architecture – Part 11-11: Quality of Service Device Control Protocol – Level 2 – Quality of Service Manager Service
  • ISO/IEC 29341-11-12:2008 Information technology – UPnP Device Architecture – Part 11-12: Quality of Service Device Control Protocol – Level 2 – Quality of Service Policy Holder Service
  • ISO/IEC 29341-17-11:2011 Information technology - UPnP Device Architecture - Part 17-11: Quality of Service Device Control Protocol - Level 3 - Quality of Service Manager Service
  • ISO/IEC 29341-10-1:2008 Information technology – UPnP Device Architecture – Part 10-1: Quality of Service Device Control Protocol – Quality of Service Architecture
  • ISO/IEC 29341-17-12:2011 Information technology - UPnP Device Architecture - Part 17-12: Quality of Service Device Control Protocol - Level 3 - Quality of Service Policy Holder Service

Henan Provincial Standard of the People's Republic of China, quality service

Danish Standards Foundation, quality service

  • DS/CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
  • DS/EN 14012:2009 Postal services - Quality of service - Complaints handling principles
  • DS/CEN/TR 14709:2007 Postal services - Quality of service - Guide for the implementation of EN 13850
  • DS/CEN/TR 15735:2008 Postal services - Quality of service - Distance to access points
  • DS/EN 14534+A1:2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail

AENOR, quality service

  • UNE-CEN/TS 15511:2009 EX Postal services - Quality of service - Information available on postal services
  • UNE-EN 14012:2009 Postal services - Quality of service - Complaints handling principles
  • UNE 175001-6:2015 Service quality for small retail trade. Part 6: Requirements for service stations.

Shaanxi Provincial Standard of the People's Republic of China, quality service

Shanghai Provincial Standard of the People's Republic of China, quality service

Beijing Provincial Standard of the People's Republic of China, quality service

Jiangsu Provincial Standard of the People's Republic of China, quality service

International Telecommunication Union (ITU), quality service

  • ITU-T F.740-1993 Audiovisual Interactive Services - Operations and Quality of Service Audiovisual Service Study Group 1
  • ITU-T G.100 AMD 4-2015 Vocabulary for performance and quality of service Amendment 4: New definitions for inclusion in Recommendation ITU-T P.10/G.100 (Study Group 12)
  • ITU-T H.361-2006 End-to-end quality of service (QoS) and service priority signalling in H.323 systems Study Group 16
  • ITU-R QUESTION 101-45-2007 Quality of service requirements in the land mobile service
  • ITU-T M.3341 SPANISH-2003 Requirements for QoS/SLA management over the TMN X-interface for IP-based services Study Group 4
  • ITU-T M.3341 FRENCH-2003 Requirements for QoS/SLA management over the TMN X-interface for IP-based services
  • ITU-T E.804-2014 Quality of service aspects for popular services in mobile networks

CEPT - Conference Europeenne des Administrations des Postes et des Telecommunications, quality service

国家市场监督管理总局、中国国家标准化管理委员会, quality service

European Telecommunications Standards Institute (ETSI), quality service

  • ETSI TS 102 250-2-2015 Speech and multimedia Transmission Quality (STQ); QoS aspects for popular services in mobile networks; Part 2: Definition of Quality of Service parameters and their computation (V2.4.1)
  • ETSI EG 202 009-3-2015 User Group; Quality of ICT services; Part 3: Template for Service Level Agreements (SLA) (V1.3.1)

Guangdong Provincial Standard of the People's Republic of China, quality service

  • DB44/T 2315-2021 Housekeeping service housekeeping service quality specification

Sichuan Provincial Standard of the People's Republic of China, quality service

Shandong Provincial Standard of the People's Republic of China, quality service

  • DB37/T 1112-2008 Housekeeping service-housekeeping service quality specification
  • DB37/T 1111-2008 Housekeeping service-quality specification for home care service
  • DB37/T 1113-2008 Housekeeping service-quality specification for hospital escort service
  • DB37/T 1114-2008 Housekeeping service-quality specification for hospital escort service

Inner Mongolia Provincial Standard of the People's Republic of China, quality service

中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会, quality service

  • GB/T 35429-2017 Classification and codes for quality technology services
  • GB/T 35966-2018 High technology service industry service quality evaluation guidelines

Professional Standard - Traffic, quality service

  • JT/T 1189-2018 Quality requirements of seafarer recruitment and placement services

Hebei Provincial Standard of the People's Republic of China, quality service

Qinghai Provincial Standard of the People's Republic of China, quality service

  • DB63/T 1034-2011 Housekeeping service moving service quality specification
  • DB63/T 1173-2012 Housekeeping service hourly service quality specification
  • DB63/T 1338-2014 Service Quality Evaluation and Improvement of Administrative Service Center
  • DB63/T 1031-2011 Housekeeping service household cleaning service quality specification

Professional Standard - Business, quality service

ITU-T - International Telecommunication Union/ITU Telcommunication Sector, quality service

  • ITU-T F.18-1995 Guidelines on Harmonization of International Public Bureau Services - Operations and Quality of Service - Telegraph Services (Study Group 1) 6 pp

General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China, quality service

CN-STDBOOK, quality service

Lithuanian Standards Office , quality service

  • LST EN 14012-2009 Postal services - Quality of service - Complaints handling principles
  • LST EN 14534+A1-2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail

PL-PKN, quality service

CEN - European Committee for Standardization, quality service

  • PREN 14012-2018 Postal services - Quality of service - Complaints handling principles

ES-UNE, quality service

  • UNE-EN 14012:2021 Postal services - Quality of service - Complaints handling principles

Hainan Provincial Standard of the People's Republic of China, quality service

  • DB46/T 228-2012 Classification and assessment of environmental quality and service levels of leisure beaches

Anhui Provincial Standard of the People's Republic of China, quality service

ETSI - European Telecommunications Standards Institute, quality service

  • EG 202 009-3-2015 User Group; Quality of ICT services; Part 3: Template for Service Level Agreements (SLA) (V1.3.1)
  • EG 202 009-3-2007 User Group; Quality of Telecom Services; Part 3: Template for Service Level Agreements (SLA) (V1.2.1)
  • EG 202 009-3-2006 User Group; Quality of telecom services; Part 3: Template for Service Level Agreements (SLA) (V1.2.1)
  • EG 202 009-3-2002 User Group; Quality of Telecom Services; Part 3: Template for Service Level Agreements (SLA) (V1.1.1)
  • EG 202 009-3-2001 User Group; Quality of Telecom Services; Part 3: Template for Service Level Agreements (SLA) (V1.1.0)
  • TS 102 024-4-2003 Telecommunications and Internet Protocol Harmonization Over Networks (TIPHON) Relese 4; End-to-end Quality of Service in TIPHON Systems; Part 4: Quality of Service Management (V4.1.1)
  • TS 101 329-2-2000 Telecommunications and Internet Protocol Harmonization over Networks (TIPHON); End to End Quality of Service in TIPHON Systems; Part 2: Definition of Quality of Service (QoS) Classes (V1.1.1)
  • TS 102 024-5-2003 Telecommunications and Internet Protocol Harmonization Over Networks (TIPHON) Release 4; End-to-end Quality of Service in TIPHON Systems; Part 5: Quality of Service (QoS) measurement methodologies (V4.1.1)

ITU-R - International Telecommunication Union/ITU Radiocommunication Sector, quality service

American National Standards Institute (ANSI), quality service

Yunnan Provincial Standard of the People's Republic of China, quality service

IETF - Internet Engineering Task Force, quality service

  • RFC 5777-2010 Traffic Classification and Quality of Service (QoS) Attributes for Diameter
  • RFC 2212-1997 Specification of Guaranteed Quality of Service

Professional Standard - Electron, quality service

Professional Standard - Tourism, quality service

Professional Standard - Civil Aviation, quality service

IET - Institution of Engineering and Technology, quality service

Tianjin Provincial Standard of the People's Republic of China, quality service

Standard Association of Australia (SAA), quality service

Ningxia Provincial Standard of the People's Republic of China, quality service

Jiangxi Provincial Standard of the People's Republic of China, quality service

海关总署, quality service

  • HS/T 38-2013 Customs declaration service quality requirements




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