Emergency Communications (EMTEL); Requirements for communications from authorities/organizations to individuals@ groups or the general public during emergencies (V1.2.1)
The present document gives an overview of the requirements for communication from authorities/organizations to citizens in all types of emergencies. It collects operational and organizational requirements as a basis for a common notification service@ including targeting of the area to be notified. Although many of the requirements relate to national public policies and regulation@ there are a number of service and technical aspects which are better dealt with on the European level to ensure harmonized access and services over Europe and service effectiveness through increased user awareness by using standardized solutions. The present document also collects already established requirements for notification and gives guidance on how to find the standardization work published or ongoing. The document identifies the areas needing particular attention from the experts and refers to identified documents in preparation in SDOs. The present document is a collection of technical requirements and recommendations. The present document is applicable to ETSI technical bodies for the defining of services and specifying technical solutions. It is clear that the present document will not present a solution for every scenario.