This standard provides guidance for organizations to understand social responsibility and manage and implement related activities, aiming to help organizations realize higher organizational social values on the basis of compliance with laws and regulations and basic ethics, and maximize their commitment to sustainable development. This standard applies to all types of organizations. When applying this standard, it is recommended that the organization fully consider the actual situation and conditions such as its own scale, nature, and industry characteristics. This standard is not suitable for certification purposes.
GB/T 36000-2015 Referenced Document
GB/T 19010-2009 Quality management.Customer satisfaction.Guidelines for codes of conduct for organizations
GB/T 19012-2008 Quality management.Customer satisfaction.Guidelines for complaints handling in organizations
GB/T 19013-2009 Quality management.Customer satisfaction.Guidelines for dispute resolution external to organizations
GB/T 28001 Occupational health and safety management systems.Requirements