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Account center mail

Account center mail, Total:72 items.

In the international standard classification, Account center mail involves: Services, Finances. Banking. Monetary systems. Insurance, Quality, Software development and system documentation, Equipment for children, Data storage devices, Road vehicle systems, Interface and interconnection equipment, Company organization and management, Mobile services.


British Standards Institution (BSI), Account center mail

  • BS EN ISO 18295-1:2017 Customer contact centres - Requirements for customer contact centres
  • BS EN ISO 18295-2:2017 Customer contact centres - Requirements for clients using the services of customer contact centres
  • BS EN 15838:2010 Customer contact centres. Requirements for service provision
  • BS EN 15838:2009 Customer contact centres - Requirements for service provision
  • BS CWA 14087:2000 European call centre standards for training and qualification - Customer contact representatives
  • BS ISO/IEC 27556:2022 Information security, cybersecurity and privacy protection. User-centric privacy preferences management framework

German Institute for Standardization, Account center mail

  • DIN EN ISO 18295-1:2017-10 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017); German version EN ISO 18295-1:2017
  • DIN EN ISO 18295-2:2017-10 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017
  • DIN EN ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
  • DIN EN ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
  • DIN EN 15838:2010 Customer Contact Centres - Requirements for service provision; German version EN 15838:2009
  • DIN CWA 14087:2001 European Call Centre Standards for training and qualification - Customer contact representative competences (English Version CWA 14087:2000)

European Committee for Standardization (CEN), Account center mail

  • EN ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres
  • EN ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
  • EN 15838:2009 Customer Contact Centres - Requirements for service provision

International Organization for Standardization (ISO), Account center mail

  • ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres
  • ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
  • ISO/IEC 27556:2022 Information security, cybersecurity and privacy protection — User-centric privacy preferences management framework

ES-UNE, Account center mail

  • UNE-EN ISO 18295-1:2018 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
  • UNE-EN ISO 18295-2:2018 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)

Association Francaise de Normalisation, Account center mail

  • NF X50-717-1*NF EN ISO 18295-1:2017 Customer contact centres - Part 1 : requirements for customer contact centres
  • NF X50-717-2*NF EN ISO 18295-2:2017 Customer contact centres - Part 2 : requirements for clients using the services of customer contact centres
  • NF EN ISO 18295-1:2017 Centres de contact clients - Partie 1 : exigences relatives aux centres de contact clients
  • NF EN ISO 18295-2:2017 Centres de contact clients - Partie 2 : exigences relatives aux donneurs d'ordre faisant appel aux services de centres de contact clients
  • NF X50-798:2003 Services of Customer Relations Centres - Service commitments.
  • NF X50-798:2009 Customer contact centres - Requirements for service provision.
  • CWA 14087:2000 European Call Centre Standards for Training and Qualification - Customer Contact Representative Competences

Korean Agency for Technology and Standards (KATS), Account center mail

AT-ON, Account center mail

  • ONORM D 1020-2001 Call Centre Services - Requirements for the service and the provision of the service of Call Centres and Customer Contact Centres

Professional Standard - Postal Service, Account center mail

CEPT - Conference Europeenne des Administrations des Postes et des Telecommunications, Account center mail

General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China, Account center mail

  • GB/T 32315-2015 Basic requirements for bank industry customer service center
  • GB/T 32312-2015 Service evaluation index specification for customer service center of bank industry
  • GB/T 32314-2015 Management specification for customer service center outsourcing service of commercial banks

Danish Standards Foundation, Account center mail

  • DS/EN 15838:2009 Customer Contact Centres - Requirements for service provision
  • DS/CWA 14087:2002 European Call Centre Standards for Training and Qualification - Customer Contact Representative Competences

Lithuanian Standards Office , Account center mail

AENOR, Account center mail

Group Standards of the People's Republic of China, Account center mail

  • T/CGCC 50-2021 Evaluation Specifications for Customer Satisfaction in Shopping Centers
  • T/CCUA 022-2023 Evaluation specification for customer contact center operational capability
  • T/IAC 40-2021 Basic requirements for customers service center of insurance company
  • T/CCSA 235-2018 Data security protection technology requirements for private disaster recovery center
  • T/CHASA 005-2020 Call Center Internet of Things User Experience Service New Mode Operation and Management Specifications

ETSI - European Telecommunications Standards Institute, Account center mail

  • TR 103 438-2019 User Group; User centric approach in Digital Ecosystem (V1.1.1; Includes Diskette)
  • EG 203 602-2019 User Group; User Centric Approach: Guidance for user; Best practices to interact in the Digital Ecosystem (V1.1.1)
  • TR 103 603-2019 User Group; User Centric Approach; Guidance for providers and standardization makers (V1.1.1)
  • TR 103 604-2019 User Group; User centric approach; Qualification of the interaction with the digital ecosystem (V1.1.1)
  • GS OEU 001-2013 Operational energy Efficiency for Users (OEU); Global KPIs for Data Centres (V1.2.2)
  • GS OEU 001-2014 Operational energy Efficiency for Users (OEU); Global KPIs for Data Centres (V1.2.4)

RO-ASRO, Account center mail

American Society for Testing and Materials (ASTM), Account center mail

  • ASTM F2012-00a Standard Consumer Safety Performance Specification for Stationary Activity Centers
  • ASTM F2012-00 Standard Consumer Safety Performance Specification for Stationary Activity Centers
  • ASTM F2012-08 Standard Consumer Safety Performance Specification for Stationary Activity Centers
  • ASTM F2688-08 Standard Guide for System-Based, Customer-Centered Quality Plan for Manufacturers

未注明发布机构, Account center mail

Professional Standard-Safe Production, Account center mail

  • AQ 3008-2007 Monitoring system for dangerous chemicals in road transport interface protocol and data exchange standard between Communication Control Processing Center (CCPC) and Operation Control Center (OCC) & client of monitoring center (CMC)

ITU-T - International Telecommunication Union/ITU Telcommunication Sector, Account center mail

国家市场监督管理总局、中国国家标准化管理委员会, Account center mail

  • GB/T 18233.5-2018 Information technology—Generic cabling for customer premises—Part 5: Data centres

ASHRAE - American Society of Heating@ Refrigerating and Air-Conditioning Engineers@ Inc., Account center mail

  • ASHRAE QC-06-003-2006 Calculating Center-Glass Performance Indices of Windows with a Diathermanous Layer (RP-1311)

IET - Institution of Engineering and Technology, Account center mail

European Telecommunications Standards Institute (ETSI), Account center mail

Standard Association of Australia (SAA), Account center mail

  • ISO/IEC 11801-5:2017/COR1:2018 Corrigendum 1 — Information technology — Generic cabling for customer premises — Part 5: Data centres
  • AS 11801.5:2019 Information technology — Generic cabling for customer premises, Part 5: Data centres (ISO/IEC 11801-5:2017, MOD)

US-MSFC, Account center mail

IX-EU/EC, Account center mail

  • M 378-2006 STANDARDISATION MANDATE TO CEN IN RELATION TO CUSTOMER CONTACT CENTRES

ZA-SANS, Account center mail

  • ARP 099-1-2007 Business process outsourcing and offshoring operations Part 1: Outbound contact centre operations
  • ARP 099-2-2007 Business process outsourcing and offshoring operations Part 2: Inbound contact centre operations

IX-ISO/IEC, Account center mail





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