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Government service series

Government service series, Total:500 items.

In the international standard classification, Government service series involves: Vocabularies, Postal services, Farming and forestry, Services, Quality, Software development and system documentation, Graphical symbols, Law. Administration, Protection against electric shock, Home economics in general, Agricultural machines, implements and equipment, Character sets and information coding, Applications of information technology, Information technology (IT) in general, Vibration and shock with respect to human beings, Company organization and management, Open systems interconnection (OSI), SOCIOLOGY. SERVICES. COMPANY ORGANIZATION AND MANAGEMENT. ADMINISTRATION. TRANSPORT, Interface and interconnection equipment, Terminology (principles and coordination), Transport, Standardization. General rules, Sociology. Demography, Information sciences. Publishing, Energy and heat transfer engineering in general, Environmental protection, Finances. Banking. Monetary systems. Insurance.


Hubei Provincial Standard of the People's Republic of China, Government service series

European Committee for Standardization (CEN), Government service series

  • PD CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
  • CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
  • PD CEN/TR 16915:2015 Postal Services - Quality of service - Damage to postal items
  • EN 14012:2008 Postal services - Quality of service - Complaints handling principles
  • PD CEN/TR 15735:2008 Postal services - Quality of service - Distance to access points
  • PD CEN/TS 15121-2:2011 Postal Services - Hybrid Mail - Part 2: Secured electronic postal services (SePS) interface specification - ECPM Service
  • CEN/TR 15735:2008 Postal services - Quality of service - Distance to access points
  • EN 14534:2016/AC:2017 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • EN 14534:2016 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • CEN/TS 16316:2012 Postal services - Open interface - Sortplan
  • EN 14012:2003 Postal services - Quality of service - Measurement of complaints and redress procedures
  • DD ENV 13712-2000 Postal Services - Forms - Harmonised Vocabulary

Jilin Provincial Standard of the People's Republic of China, Government service series

  • DB22/T 1835-2013 Specifications for the construction of e-government service system in the government affairs hall
  • DB22/T 1836-2013 Government Affairs Hall Government Service Evaluation Specifications
  • DB2203/T 4-2023 Government service etiquette norms
  • DB22/T 2829-2017 Code of Etiquette for Domestic Service
  • DB22/T 2413-2015 Service Specifications for Foreign-related Domestic Service Attendants
  • DB22/T 1891-2013 Administrative examination and approval service management specification for the government affairs hall
  • DB22/T 3285-2021 Government affairs hall service work specification
  • DB22/T 1506-2011 Government affairs hall service management specification
  • DB22/T 2848-2017 Coding rules for government service items
  • DB22/T 3585-2023 Government service material library data specifications
  • DB22/T 1837-2013 Government affairs hall fast track service specification
  • DB22/T 1894-2013 Government affairs hall service quality control specification
  • DB22/T 3286-2021 Work Specifications for Indiscriminate Acceptance of Government Services
  • DB22/T 1509-2011 Government affairs hall service site (6S) management specification
  • DB22/T 1508-2011 Government Service Customer Satisfaction Evaluation Standards
  • DB22/T 458-2009 Changchun City Housekeeping Service Specifications
  • DB2201/T 31-2023 Government cloud service and access security management specification
  • DB22/T 2871.4-2020 Part 4 of the work specification of "one run at most" for government services: on-site management of the government affairs hall

Inner Mongolia Provincial Standard of the People's Republic of China, Government service series

  • DB15/T 1263-2017 Regulations on the Management of Government Service Matters in the Government Service Center
  • DB1506/T 32-2022 Service Specifications for Time-limited Completion of Government Services
  • DB15/T 530-2012 Government service center service quality specification
  • DB15/T 1257-2017 Specifications for the preparation of government service business manuals
  • DB15/T 1010-2016 Housekeeping Service Specifications
  • DB15/T 1639-2019 Guidelines for government service consultation
  • DB15/T 1638-2019 Responsibility specification for the first question of government service
  • DB15/T 531-2012 Government Service Center Management Specifications
  • DB1506/T 31-2022 On-site management specifications for government services
  • DB15/T 1258-2017 Standards for Evaluation and Evaluation of Service Object Satisfaction in Government Service Centers
  • DB15/T 1255-2017 Government Service Center Window Management Specifications
  • DB15/T 1260-2017 Government Service Center Complaint Handling Specifications
  • DB15/T 1261-2017 Government service center WeChat public platform operation service management specification
  • DB15/T 1262-2017 Government service center one-time notification specification
  • DB15/T 529-2012 Government Service Center Safety and Emergency Regulations
  • DB15/T 1256-2017 Guidelines for the preparation of government service matters
  • DB15/T 2997-2023 12345 Government Service Convenience Hotline Operation and Management Specifications
  • DB15/T 2998-2023 12345 Government Service Convenience Hotline Appeal Handling Specifications
  • DB15/T 2008-2020 Service Specifications for Meetings of Party and Government Organs
  • DB1502/T 012-2020 Party and Government Organs Printing Service Specifications

Qinghai Provincial Standard of the People's Republic of China, Government service series

British Standards Institution (BSI), Government service series

  • DD CEN/TS 15511:2008 Postal services. Quality of service. Information available on postal services
  • BS DD CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
  • DD CEN/TS 15121-2:2011 Postal services. Hybrid mail. Secured electronic postal services (SePS) interface specification. ECPM service
  • BS EN 14012:2008 Postal services - Quality of service - Complaints handling principles
  • BS EN 14012:2010 Postal services. Quality of service. Complaints handling principles
  • BS PD CEN/TR 15735:2008 Postal services — Quality of service — Distance to access points
  • BS PD CEN/TR 14709:2006 Postal services — Quality of service — Guide for the implementation of EN 13850
  • BS DD CEN/TS 15121-2:2011 Postal services. Hybrid mail. Secured electronic postal services (SePS) interface specification. ECPM service
  • BS EN 14012:2019 Postal services - Quality of service - Measurement of complaints and redress procedures
  • BS EN 14012:2003 Postal services - Quality of service - Measurement of complaints and redress procedures

Guangdong Provincial Standard of the People's Republic of China, Government service series

  • DB44/T 2291-2021 Guidelines for the Construction of Standard System for Housekeeping Service Household Service Institutions
  • DB44/T 2293-2021 Professional specification for housekeeping service housekeepers
  • DB44/T 2315-2021 Housekeeping service housekeeping service quality specification
  • DB44/T 2316-2021 Housekeeping service Housekeeping service organization operation and management norms
  • DB44/T 2292-2021 Housekeeping service housekeeping service enterprise training management norms
  • DB44/T 2289-2021 Standards for the management of credit information of housekeeping service housekeepers
  • DB44/T 2437-2023 Approval services, convenient government service matters, and service standards for vacancies
  • DB44/T 2446-2023
  • DB44/T 2421-2023 Construction and service specifications of grassroots service stations in domestic service communities
  • DB4406/T 14-2021 "One-window" government service specification
  • DB4406/T 14-2024 "One-window" government service specification
  • DB4420/T 29-2023 Code of conduct for government service personnel
  • DB44/T 2314-2021 Housekeeping service Family personnel care service specification
  • DB44/T 2138-2018 One-door government service operation specification
  • DB44/T 2266-2021 Credit management system of housekeeping service enterprises
  • DB4404/T 7-2021 General Requirements for Housekeeping Services
  • DB4404/T 8-2021 Domestic Service Training Specifications
  • DB4404/T 11-2021 Regulations for entering and evacuating government service halls
  • DB44/T 920-2011 Professional Standards for Domestic Helpers
  • DB4404/T 12-2021 Arranging and standardizing the entry matters of the government service hall
  • DB44/T 2438-2023 Mobile government service platform operation and management specifications
  • DB4420/T 3-2020 Administrative Village (Community) Comprehensive Cultural Service Center Service Specifications
  • DB44/T 2265-2021 Credit evaluation of domestic service enterprises

Shandong Provincial Standard of the People's Republic of China, Government service series

Sichuan Provincial Standard of the People's Republic of China, Government service series

  • DB51/T 2197-2016 Housekeeping service housekeeping service specification
  • DB51/T 1615-2013 Government Service Center Service Hall Logo
  • DB51/T 1172-2010 Government service center service quality specification
  • DB51/T 1322-2011 Specifications for the construction of the e-government hall of the government service center
  • DB51/T 1620-2013 Service Quality Evaluation and Improvement of Government Service Center
  • DB51/T 2199-2016 Specifications for housekeeping services and home-based elderly care services
  • DB51/T 1616-2013 Operation and management specification of e-government hall in government service center
  • DB51/T 1625-2013 Data interface specification for e-government hall of government affairs service center
  • DB51/T 1173-2010 Government Service Center Management Specifications
  • DB51/T 1323-2011 Evaluation Specifications for Government Service Centers
  • DB5101/T 156-2023 "Global Office" government service specification
  • DB51/T 3112-2023 Standards for "one-window acceptance" of government services
  • DB5108/T 14-2019 Internet + public security government service quality evaluation specification
  • DB51/T 1624-2013 Government Service Center Complaints and Disposal
  • DB51/T 2943-2022 Sichuan Provincial Integrated Government Service Platform System Access Specifications
  • DB51/T 1623-2013 Government service center one-time notification specification
  • DB51/T 1614-2013 Sichuan Provincial Government Affairs Service Hotline Construction Specifications
  • DB51/T 1626-2013 Government Service Center Network and Information Security
  • DB51/T 1320-2011 Government Service Center Safety and Emergency Regulations
  • DB5103/T 18-2020 Domestic service Zigong "salt help people" patient care service specification
  • DB5103/T 19-2020 Housekeeping Service Zigong "Salt Helpers" Family Cleaning Service Specifications
  • DB51/T 1617-2013 Environmental requirements for workplaces in government service centers
  • DB51/T 1621-2013 Guidelines for the preparation of government affairs service centers
  • DB51/T 2941-2022 Technical specifications of "Tianfu Tongban" government service platform
  • DB51/T 1321-2011 Parallel examination and approval management specifications for government service centers
  • DB51/T 1174-2010 Specifications for infrastructure construction of government service centers
  • DB5109/T 1-2020 Government Service Hotline Call Acceptance Work Specifications
  • DB5110/T 13-2019 Code of conduct for government service window staff
  • DB5101/T 40-2018 Government service agencies "run once at most" work specification
  • DB51/T 3115-2023
  • DB51/T 3116-2023
  • DB5103/T 20-2020 Housekeeping service Zigong "salt help people" home-based nursing care service specification

Jiangsu Provincial Standard of the People's Republic of China, Government service series

  • DB3204/T 1045-2022 Government service window service specification
  • DB3206/T 1012-2021 Government Service Hall Window Service Specifications
  • DB3205/T 1077-2023 Government service assistant agency service specification
  • DB3208/T 171-2022 Government service language specification
  • DB3205/T 1044-2022 Specifications for Evaluation and Evaluation of Government Service Convenience Hotline Service
  • DB32/T 4452-2023 12345 Government Service Convenience Hotline Government Information Management Specifications
  • DB32/T 2981-2016 Government service hall construction specification
  • DB32/T 2764-2015 Street general government service specification
  • DB3201/T 1035-2021 Standards for evaluating the service capabilities of domestic service agencies
  • DB32/T 2797-2015 Government service management informatization specification
  • DB32/T 2764-2021 Township (street) government service specification for general subjects
  • DB3206/T 1050-2023 Government service agency work specifications
  • DB3210/T 1051-2020 Basic norms of housekeeping services
  • DB32/T 2982-2016 Comprehensive Performance Evaluation Specifications for Government Service Halls
  • DB3205/T 1029-2021 Full life cycle comprehensive window government service specification
  • DB3205/T 1074-2023 Standards for the construction of the "full-process online office" platform for government services
  • DB3205/T 1025-2021 Specifications for the construction of three-level government service systems in cities (districts), towns (streets), and villages (communities)
  • DB3208/T 151-2021 Specifications for the construction of three-level (county, town, village) government service centers

Anhui Provincial Standard of the People's Republic of China, Government service series

  • DB34/T 3395-2019 Government service cordial service specification
  • DB34/T 3683-2020 Information and Coding Standards for Government Service Items on Government Service Network
  • DB34/T 3558-2019 "Internet + government service" service quality evaluation index system
  • DB34/T 2439-2015 Unified code specification for open government affairs and government services
  • DB34/T 3394-2019 Government Service Evaluation Procedures
  • DB3402/T 3-2020 Service Specifications for Acceptance of Government Service Matters
  • DB34/T 2430-2015 Government Service Center Convenience Supporting Service Specifications
  • DB34/T 3067-2017 Construction and service specification of village-level comprehensive service centers for government affairs services
  • DB34/T 3066-2017 Construction and service specification of government service township service centers for the people
  • DB34/T 3556-2019 "Internet + Government Services" Service Quality Evaluation Guide
  • DB34/T 3886-2021 Online Operation Specifications for Government Services
  • DB3402/T 44-2023 Government Service Clean Hall Management Standards
  • DB34/T 3229-2018 Guidelines for the construction of government service systems in cities, counties (districts), townships (towns), and villages (communities)
  • DB34/T 4418-2023 Housekeeping cleaning service specification
  • DB34/T 3557-2019 "Internet + government services" collaborative work norms
  • DB34/T 4416-2023 Code of etiquette for domestic servants
  • DB34/T 3228-2018 Guidelines for writing government service matters
  • DB34/T 3559-2019 "Internet + government service" service quality evaluation method and classification method
  • DB34/T 4059-2021 Human resources service organization "government purchase service post" specification
  • DB34/T 4367-2023 Operational Guidelines for Government Procurement of Services in the Field of Civil Affairs
  • DB34/T 3754-2020 Unified Authentication Specifications for Internet Users in Government Services

CN-DB 2, Government service series

Heilongjiang Provincial Standard of the People's Republic of China, Government service series

  • DB2309/T 001-2023 Government service guidance service specifications
  • DB23/T 1485-2023 Government Service Center Service Specifications
  • DB23/T 1478-2012 Administrative Service Standard System Service Quality Standard System
  • DB23/T 1479-2012 Administrative Service Standard System Service Management Standard System
  • DB23/T 1480-2012 Administrative Service Standard System Service Work Standard System
  • DB23/T 1485-2012 Administrative Service Center Service Specifications
  • DB23/T 2552.1-2020 Specifications for Government Service Items Part 1: Catalog of Government Service and Coding Requirements
  • DB23/T 1477-2012 Administrative Service Standard System Requirements
  • DB23/T 1581.1-2015 Housekeeping service hourly service quality specification
  • DB23/T 1581.2-2015 Standards for the quality of escort service in domestic service hospitals
  • DB23/T 3618-2023 Data specifications for “good and bad reviews” of government services
  • DB23/T 3369-2022 Government service comprehensive acceptance data specification
  • DB23/T 3209-2022 Government Service Platform Project Acceptance Specifications
  • DB23/T 3210-2022 Standards for Environmental Monitoring of Business and Government Services
  • DB23/T 2552.4-2020 Regulations on Government Service Items Part 4: Public Service Items
  • DB23/T 2846-2021 E-government cloud platform service management specification
  • DB23/T 2550-2020 Construction and management specifications of government service halls
  • DB23/T 3351-2022 E-government cloud platform service quality evaluation specification

German Institute for Standardization, Government service series

  • DIN CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services; German version CEN/TS 15511:2008
  • DIN EN 14012:2009 Postal services - Quality of service - Complaints handling principles; English version of DIN EN 14012:2009-04
  • DIN EN 14012:2020 Postal services - Quality of service - Complaints handling principles
  • DIN EN 14012:2020-06 Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
  • DIN CEN/TS 15121-2:2011-03*DIN SPEC 91197:2011-03 Postal Services - Hybrid Mail - Part 2: Secured electronic postal services (SePS) interface specification - ECPM Service; English version CEN/TS 15121-2:2011
  • DIN-Fachbericht CEN/TR 15735:2009 Postal services - Quality of service - Distance to access point; English version prCEN/TR 15735:2007
  • DIN EN 14534:2017 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • DIN EN 14534:2017-03 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail; German version EN 14534:2016 / Note: To be replaced by DIN EN 14534 (2022-05).
  • DIN EN 14534:2022-05 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail; German and English version prEN 14534:2022 / Note: Date of issue 2022-03-25*Intended as replacement for DIN EN 14534 (2017-03).

Zhejiang Provincial Standard of the People's Republic of China, Government service series

Shanxi Provincial Standard of the People's Republic of China, Government service series

Henan Provincial Standard of the People's Republic of China, Government service series

  • DB41/T 1861-2019 Service Specifications for Government Service Agents
  • DB4106/T 101-2023 Government service assistant agency service specification
  • DB4105/T 173-2021 Housekeeping service hourly service specification
  • DB4105/T 175-2021 Specifications for housekeeping services and baby-care services
  • DB4112/T 290-2020 Specifications for housekeeping services and baby-care services
  • DB4108/T 3-2020 Ten civilized service norms for government service windows
  • DB4104/T 120-2021 Housekeeping service home daily housework service specification
  • DB4106/T 100-2023 Service Specifications for Comprehensive Window Personnel of Government Services
  • DB4102/T 1-2018 "Six Ones" Government Service Standards
  • DB4112/T 291-2020 Specifications for housekeeping services and household cleaning services
  • DB41/T 863-2013 Service Quality Evaluation of Administrative Service Center
  • DB4105/T 172-2021 Specifications for housekeeping services and household cleaning services
  • DB41/T 592-2021 Specifications for housekeeping services and home cleaning services
  • DB4105/T 174-2021 Specifications for housekeeping services and home-based elderly care services
  • DB41/T 2424-2023 Housekeeping service sorting and storage service specification
  • DB4104/T 121-2021 Housekeeping service mother and child care service specification
  • DB41/T 1911-2019 Government Service Center Construction Specifications
  • DB4112/T 288-2020 Basic norms for hourly service operations of housekeeping services
  • DB41/T 1860-2019 12345 Government Affairs Hotline Service and Management Specifications
  • DB4108/T 6-2020 Government Service Window Service Emotional Handling Mass Work Specifications
  • DB41/T 711-2011 Henan Provincial Administrative Service Center Management and Service Specifications

Danish Standards Foundation, Government service series

  • DS/CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
  • DS/EN 14137:2004 Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system
  • DS/EN 14012:2009 Postal services - Quality of service - Complaints handling principles
  • DS/CEN/TR 14709:2007 Postal services - Quality of service - Guide for the implementation of EN 13850
  • DS/CEN/TS 15121-2:2011 Postal Services - Hybrid Mail - Part 2: Secured electronic postal services (SePS) interface specification - ECPM Service
  • DS/CEN/TR 15735:2008 Postal services - Quality of service - Distance to access points
  • DS/EN 14534+A1:2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • DS/CEN/TS 16316:2012 Postal services - Open interface - Sortplan
  • DS/CEN/TS 15523:2011 Postal Services - Statement of mailing submission

AENOR, Government service series

Group Standards of the People's Republic of China, Government service series

  • T/ZQJZFW 001-2021 Service Standards for Domestic Service Industry
  • T/NJX 001-2018 Housekeeping service standard system
  • T/ZSTDA 12-2022 Government services for enterprises - Consultation Service Specification
  • T/ZSTDA 11-2022 Government services for enterprises Service provision specifications
  • T/ZSTDA 14-2022 Government services for enterprises - promotion service specification
  • T/ZSTDA 13-2022 Government services for enterprises - assist in handling service specifications
  • T/GZJX 005-2020 Housekeeping service specification: reception service
  • T/ZAS 4008-2020 Specification for government service etiquette
  • T/RZLY 002-2021 Government service etiquette norms
  • T/QGCML 1769-2023 General functional requirements for grassroots government services intelligent supervision service system
  • T/ZQJZFW 002-2021 Standards for service evaluation of domestic service industry
  • T/ZAS 4017-2022 Specification for management and service of mobile administrative service vehicle
  • T/CPPC 1038-2022 Evaluation guideline for service quality of internet-government service
  • T/510300ZGJZXH 06-2022 "Yanbangren" housekeeping service quality specification - housekeeping service
  • T/NJX 002-2018 Housekeeping service household cleaning service specification
  • T/SSJZ 1-2021 Specifications for housekeeping services and household cleaning services
  • T/MSJZ 1-2021 Housekeeping service household cleaning service specification
  • T/NJX 004-2019 Specifications for housekeeping services and family baby-care services
  • T/CIET 205-2023 Specification for evaluating the effectiveness of government services
  • T/SSJZ 2-2021 Housekeeping service infant care service specification
  • T/EGAG 002-2020 Construction specification for information display system of administrative service center
  • T/SDBDA 19-2021 E-government cloud service management platform operation and maintenance service specification
  • T/MSJZ 2-2021 Specifications for housekeeping services and home-based elderly care services
  • T/SSJZ 4-2023
  • T/BDIA 3003-2022 Administrative service digital virtual human – Competency requirements
  • T/NJJX 001-2020 Home Service Online-to-Offline (O2O) Enterprises Operation Standard
  • T/GZFSA 010-2023 Specification for occupational skill recognition of domestic service servants——housekeeping attendant
  • T/GZJX 001-2020 Standard System Requirements for Domestic Service Standards
  • T/ZTAC 002-2023 Service and management norms of community housekeeping service outlets
  • T/510300ZGJZXH 07-2022 "Yanbangren" housekeeping service quality specification - maternal and child services
  • T/510300ZGJZXH 08-2022 "Yanbangren" housekeeping service quality specification-elderly care service
  • T/510300ZGJZXH 09-2022 "Yanbangren" housekeeping service quality specification - patient service
  • T/STIC 120067-2022 Requirements for public government data operation service
  • T/ZSJTFW 002-2021 Basic requirements for Xiangshan housekeeping and housework services
  • T/GYJX 002-2019 "Charming Niang" Housekeeping Service Quality Specification Part II: Housekeeping Service
  • T/SHDSGY 126-2023 Housekeeping service standards
  • T/GYJX 005-2021 Domestic Service Safety Specifications
  • T/NMGJX 001-2023 General Requirements for Housekeeping Services
  • T/FZJTFW 002-2023 Housekeeping service training specifications
  • T/NJX 003-2018 Housekeeping service family mother and child life care service specification
  • T/ZSFL 005.3-2021 Community Home Care Services Part 3: Housekeeping Services
  • T/EGAG 010-2022 Specification for supervision services of Government informatization project
  • T/CAB CSISA0003-2018 Third party evaluation general rules for government affairs hall service
  • T/SCFA 0008-2022 Specification for housekeeping service of aquarium
  • T/CCUA 017-2021 Service interface requirement - Government data sharing platform
  • T/JSPFSIA 12-1-2019 Regulations on star ratings for domestic service practitioners Part I: Star rating specifications for domestic service workers
  • T/ZAS 4012-2022 Specifications for the digitalization construction of administrative service center
  • T/CCSA 349-2022 Government cloud service technical requirements for public cloud model
  • T/GZBZ 15-2021 Internet + Public Security Government Service Matters Management Specifications
  • T/EGAG 021-2023 Specification for acceptance and evaluation services of government informatization projects
  • T/CQTSHRA 001-2018 Service Quality Standards for Chongqing Yujia Housekeeping Attendants (Trial)
  • T/GYJX 003-2019 "Charming Niang" Housekeeping Service Quality Specification Part III: Maternal and Child Services
  • T/GYJX 004-2019 "Charming Niang" Housekeeping Service Quality Specification Part Four: Elderly Care Services
  • T/ZQBJXH 023-2022 Housekeeping service training basic legal service training norms for the elderly
  • T/ZJJX 310002-2022 Specification for housekeeping service on centralized tidy
  • T/HNQA 006-2022 Quality of service specifications on domestic cleaning
  • T/JSPFSIA 310002-2022 Specification for housekeeping service on centralized tidy
  • T/AHSA 310002-2022 Specification for housekeeping service on centralized tidy
  • T/HNQA 004-2022 Management requirements for domestic service institutions
  • T/NJJX 02-2020 Management requirements of domestic service agencies

Hunan Provincial Standard of the People's Republic of China, Government service series

  • DB43/T 2422.2-2022 Government Service Center Management Specifications Part 2: Government Service Personnel
  • DB43/T 2422.6-2022 Government Service Center Management Specification Part 6: Government Service Quality Control
  • DB43/T 2422.1-2022 Government Service Center Management Specification Part 1: Construction of Government Service Center
  • DB43/T 2422.8-2022 Government Service Center Management Specifications Part 8: Government Service Platform Construction and Management
  • DB43/T 2422.5-2022 Government Service Center Management Specifications Part 5: Document Filing Management for Government Service Matters
  • DB43/T 2422.7-2022 Government Service Center Management Specification Part 7: Government Service Supervision Assessment and Evaluation Improvement
  • DB43/T 2422.3-2022 Government Service Center Management Specification Part 3: Service Provision

Gansu Provincial Standard of the People's Republic of China, Government service series

  • DB62/T 4258-2020 First inquiry service specification of government affairs service center
  • DB62/T 4257-2020 Government service center door-to-door service specification
  • DB62/T 4259-2020 Government Service Center Volunteer Service Management Specifications

Ningxia Provincial Standard of the People's Republic of China, Government service series

Hainan Provincial Standard of the People's Republic of China, Government service series

  • DB46/T 273-2014 Government Service Center Window Service Specifications
  • DB4601/T 5-2022 12345 Government Service Convenience Hotline Service Specifications
  • DB46/T 567-2022 12345 Government Service Convenience Hotline Complaint Classification Standards

General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China, Government service series

  • GB/T 32168-2015 The specification for online service of administrative service centre
  • GB/T 36112-2018 Specification for service site management of administrative service centre
  • GB/T 20647.8-2006 Guidelines for community service Part 8: Homemaking service
  • GB/T 32618-2016 Specifications for information disclosure business of government affairs service centres
  • GB/T 36114-2018 Specifications for service items guideline of administrative service centre
  • GB/T 31771-2015 Housekeeping service.Specification for service quality of maternal and child life
  • GB/T 32617-2016 Specifications for information disclosure data of government affairs service centres
  • GB/T 32619-2016 Specifications for information disclosure coding of government affairs service centres
  • GB/T 42727-2023 Archiving specification for electronic documents of government service item
  • GB/T 32169.4-2015 Specification for operation of administrative service centre.Part 4:Requirements for counter service appraisal
  • GB/T 32169.3-2015 Specification for operation of administrative service centre.Part 3:Requirements for counter services
  • GB 32169.4-2015 Government Service Center Operation Specification Part 4: Window Service Evaluation Requirements
  • GB 32169.3-2015 Government Service Center Operation Specification Part 3: Requirements for Window Service Provision
  • GB/T 32170.2-2015 Guide to standardization of administrative service centre.Part 2:Standard system

National Fire Protection Association (NFPA), Government service series

US-FCR, Government service series

Shaanxi Provincial Standard of the People's Republic of China, Government service series

Shanghai Provincial Standard of the People's Republic of China, Government service series

  • DB31/T 863-2014 Administrative Service Center Service Specifications
  • DB31/T 1113-2018 "One-stop service" business specification for government services
  • DB31/T 345.2-2005 Housekeeping Intermediary and Service Specifications Part 2: Specifications for Housekeeping Service Entities
  • DB31/T 1016-2016 Postal Universal Service Specifications

Professional Standard - Public Safety Standards, Government service series

  • GA/T 1593-2019 "Internet + public security government service" standard system

Beijing Provincial Standard of the People's Republic of China, Government service series

  • DB11/T 1902-2021 Government Service Center Service and Management Specifications
  • DB11/T 2068-2022 The personnel ability and service specification of the comprehensive window of government affairs service
  • DB11/T 417-2007 Gennal requirement of Domestic services
  • DB11/T 1901-2021 Coding and element specification of government service items
  • DB11/Z 359-2006 The Classification Specification of Government’s information for public service

Yunnan Provincial Standard of the People's Republic of China, Government service series

  • DB5306/T 44-2020 Zhaotong Municipal Government Service Agency Service Specifications
  • DB5306/T 42-2020 Service Etiquette Specifications for Zhaotong Municipal Service Staff
  • DB5306/T 45-2020 Zhaotong Municipal Affairs Window Service Specifications
  • DB5306/T 43-2020 Zhaotong Municipal Government Consulting Service Specifications
  • DB53/T 848-2017 Service Quality of Housekeeping Industry
  • DB5306/T 52-2020 Zhaotong Municipal Service Center Service Object Satisfaction Evaluation Method
  • DB5306/T 48-2020 Zhaotong Municipal Affairs Window Service Process Specification
  • DB5329/T 46-2019 Operation and management specifications for government service entity halls
  • DB5329/T 47-2019 Government Service Center Window and Personnel Evaluation Standards

Liaoning Provincial Standard of the People's Republic of China, Government service series

Hebei Provincial Standard of the People's Republic of China, Government service series

中华人民共和国国家质量监督检验检疫总局、中国国家标准化管理委员会, Government service series

Fujian Provincial Standard of the People's Republic of China, Government service series

  • DB35/T 1811-2018 Government service "one-window acceptance, integrated service" specification
  • DB35/T 2086-2022 Government service self-service terminal system interface requirements
  • DB35/T 2122-2023 Government Services "One Thing" Integrated Package Service Requirements
  • DB35/T 2102-2022 "Province General Office" Management Standards for Government Services
  • DB35/T 1812-2018 Construction of "one-window acceptance" management platform for government services
  • DB35/T 1902-2020 Technical Requirements for Data Collection of Government Service Efficiency in Remote Supervision System
  • DB35/T 2121-2023 Catalog of government service items and management guidelines for elements
  • DB35/T 951-2013 Administrative Service Center Standard System and Compilation Rules

Guizhou Provincial Standard of the People's Republic of China, Government service series

Jiangxi Provincial Standard of the People's Republic of China, Government service series

  • DB36/T 1541-2021 Technical specification for docking of government service hotline system
  • DB36/T 1097-2018 Access requirements for unified identity authentication system for government services
  • DB36/T 984-2017 Government service network integration docking specification
  • DB36/T 1178-2019 Government service "one time no run" work specification
  • DB36/T 980-2017 E-government cloud platform resource service specification
  • DB36/T 1096-2018 Access requirements for the unified payment platform for government services
  • DB36/T 1181-2019 Mobile government service application access technical specification
  • DB36/T 1832-2023 Standards for the quality of daily care services for newborns in the domestic service industry
  • DB36/T 1585-2022 Technical specifications for cryptographic services based on government cloud platform

CN-DB 1, Government service series

  • DB1503/T 0019-2023 12345 Government Service Convenience Hotline Enterprise Service Specifications

RU-GOST R, Government service series

  • GOST R 55320-2012 Services to the public. The services provided at home. General principles
  • GOST R 59455-2021 Household services. Nail service. Terms and definitions
  • GOST R 51870-2002 Domestic services. Services for cleaning up the buildings and constructions. General specifications
  • GOST R 54610-2011 Services to the population. Classification and the basic requirements to the services given at municipal level
  • GOST R 54610-2011(2020) Services to the population. Classification and the basic requirements to the services given at municipal level

Xinjiang Provincial Standard of the People's Republic of China, Government service series

  • DB65/T 4188-2019 Housekeeping service household cleaning service specification
  • DB65/T 4187-2019 Specifications for housekeeping services and home-based elderly care services
  • DB65/T 4147.2-2018 Part 2 of the work specification of "running once at most" in government services: Coding rules for government service items
  • DB65/T 4189-2019 Specifications for housekeeping services for maternal and infant life care services

Tianjin Provincial Standard of the People's Republic of China, Government service series

  • DB12/T 611-2015 Administrative Licensing Service Center Service Specifications
  • DB12/T 1203-2023 Technical specification for police government service integration self-service system
  • DB12/T 1102-2021 Postal Delivery Service Specifications
  • DB12/T 966-2020 Service Guarantee Specifications for Official Vehicles Used by Party and Government Organs
  • DB12/T 969-2020 Service Specifications for Meetings of Party and Government Organs
  • DB12/T 967-2020 Property Service Specifications of Party and Government Organs

Professional Standard - Business, Government service series

Lithuanian Standards Office , Government service series

  • LST EN 14137-2004 Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system
  • LST EN 14012-2009 Postal services - Quality of service - Complaints handling principles
  • LST EN 14534+A1-2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • LST CEN/TS 17073/AC-2020 Postal services - Interfaces for cross border parcels

Xizang Provincial Standard of the People's Republic of China, Government service series

  • DB54/T 0264-2022 "One-stop service" business specification for government services
  • DB54/T 0261-2022 "Internet + Government Services" Platform Docking Technical Specifications
  • DB54/T 0265-2022 "Internet + government service" platform website design specification

PL-PKN, Government service series

Professional Standard - Postal Service, Government service series

国家邮政局, Government service series

国家市场监督管理总局、中国国家标准化管理委员会, Government service series

  • GB/T 39044-2020 Access specification of government service platform
  • GB/T 39735-2020 Guidelines for administrative service evaluation
  • GB/T 40762-2021 Evaluation specification of administrative service satisfaction
  • GB/T 39046-2020 Basic data specification of government service platform
  • GB/T 39047-2020 Basic functional specification of government service platform
  • GB/T 39554.1-2020 National integrated government service platform—Basic category and implementation list of government service items—Part 1: Coding requirements
  • GB/T 39554.2-2020 National integrated government service platform—Basic category and implementation list of government service items—Part 2: Element requirements

Association Francaise de Normalisation, Government service series

  • NF Z17-006*NF EN 14012:2009 Postal services - Quality of service - Complaints handling principles
  • NF Z17-006*NF EN 14012:2019 Postal services - Quality of service - Complaints handling principles
  • NF EN 14012:2019 Services postaux - Qualité du service - Principes de traitement des réclamations
  • NF Z17-035:2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail.
  • NF Z17-035/IN1:2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail.
  • NF Z17-035*NF EN 14534:2016 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
  • NF EN 14534:2016 Services postaux - Qualité de service - Mesure du délai d'acheminement des services de bout en bout pour le courrier en nombre
  • XP CEN/TS 14567:2004 Services postaux - Traitement automatique des envois postaux - Localisateur d'adresse postale

CEN - European Committee for Standardization, Government service series

ES-UNE, Government service series

  • UNE-EN 14012:2021 Postal services - Quality of service - Complaints handling principles

Guangxi Provincial Standard of the People's Republic of China, Government service series

  • DB45/T 1109-2014 Service Quality Requirements and Classification of Domestic Service Domestic Attendants
  • DB45/T 2433-2021 Government service "tolerance acceptance" work specification
  • DB45/T 2432-2021 Government service "all-in-one" work specification

Chongqing Provincial Standard of the People's Republic of China, Government service series

商务部, Government service series

US-CFR-file, Government service series

  • CFR 39-3002.15-2013 Postal Service. Part3002:Organization. Section3002.15:Office of Public Affairs and Government Relations.

US-DOC, Government service series

NEMA - National Electrical Manufacturers Association, Government service series

Professional Standard - Archives, Government service series

  • DA/T 85-2019 Specifications for electronic filing of government service items

U.S. Military Regulations and Norms, Government service series

Professional Standard - Civil Aviation, Government service series

  • MH/T 0045.1-2013 Specifications for CAAC e-government digital certificate service and technique.Part 1: Service

工业和信息化部, Government service series

  • YD/T 3942-2021 Technical requirements for government cloud infrastructure service platform

ITU-T - International Telecommunication Union/ITU Telcommunication Sector, Government service series

  • SERIES I SUPP 1-1998 Generic Service Descriptions for Ten Supplementary Services Defined in I.250 - Series Recommendations - Series I: Integrated Services Digital Network - Service Capabilities - Supplementary Services in ISDN (Study Group 2; 35 pp)

Defense Logistics Agency, Government service series

National Aeronautics and Space Administration (NASA), Government service series





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