M80 邮政综合 标准查询与下载

YZ/T 0099.10-2003 邮政服装.第10部分:营业女裙

Postal dress Part 10:counter service skirt

YZ/T 0099.9-2003 邮政服装.第9部分:营业女西服

Postal dress Part 9:counter service woman's western-style clothes

YZ/T 0099.8-2003 邮政服装.第8部分:营业男西服

Postal dress Part 8:counter service man's western-style clothes

YZ/T 0099.7-2003 邮政服装.第7部分:外勤女春秋装

Postal dress Part 7:outworker woman's spring & autumn clothing

YZ/T 0099.6-2003 邮政服装.第6部分:外勤男春秋装

Postal dress Part 6:outworker man's spring & autumn clothing

YZ/T 0099.4-2003 邮政服装.第4部分:外勤短袖茄克

Postal dress Part 4:outworker short sleeves jacket

YZ/T 0099.3-2003 邮政服装.第3部分:夏裤

Postal dress Part 3:summer trousers

YZ/T 0099.2-2003 邮政服装.第2部分:女衬衫

Postal dress Part 2:woman's shirt

YZ/T 0099.1-2003 邮政服装.第1部分:男衬衫

Postal dress Part 1:man's shirt

YZ/T 0098-2003 运邮汽车车次代码编制规则

Principle of coding for mail transportation automobile number

DIN CEN/TS 14442:2003 邮政服务.邮件的自动处理.封面识别标记

The purpose of the document is to define a facing identification mark (FIM), with procedures for its use, which can be used by any postal operator.

Postal services - Automated processing of mail items - Facing identification marks; German version CEN/TS 14442:2003

BS DD CEN/TS 14631:2003 邮件的自动处理.容器和包装物的自动识别.容器的资产编号

This Technical Specification specifies a mechanism for the unique identification of individual receptacles. It defines the method of construction of the identifier, referred to as the receptacle asset number, and specifies one required and a number of optional methods by which this identifier may be associated with (affixed to) the receptacle itself. The receptacle asset number is defined in accordance with the specification of data identifier number 5B, B being the data identifier category associated with container information. The Technical Specification also identifies a number of receptacle attributes, or characteristics, which it may be useful to communicate between parties making use of the receptacle concerned. A coded representation of one of these attributes – equipment qualifier – is integrated into the recommended structure of the receptacle asset number. The others are not defined in detail in this document. Precise definitions and encoding formats for them will be developed over time, as a result of practical experience of use of the Technical Specification. The definitions will be included in an appropriate reference specification, such as UPU standards S25 [16] and M82 [9], which serve as baseline definition documents for attributes used in postal industry communications about postal items, mail aggregates and receptacles. The application of this Technical Specification is voluntary in the sense that receptacles are not required to be individually identified. NOTE 1 Not all receptacles need to have a receptacle identifier. In particular, in today’s environment, mailbags and disposable trays are not normally identified explicitly – rather their contents are. Many Posts are, however, starting to individually identify more valuable receptacles and this practice is expected to spread, including to trays, as the advantages of being able to individually track and control receptacle movement become more apparent. However, for postal receptacles which do carry an individual identifier, the application of this Technical Specification is strongly recommended. NOTE 2 Individual postal operators could define proprietary approaches for use domestically, if they so wished. However, this would almost certainly lead to increased development and maintenance costs both for the Posts and their customers and service providers. It can also be difficult to guarantee that postal receptacles, identified in accordance with the (closed) proprietary system, are segregated from postal receptacles which are exchanged with other postal operators in accordance with the open system described here. The receptacle asset number, defined in accordance with this Technical Specification, is primarily intended for use in asset management applications, which may include receptacle tracking. It is not intended that it be used to replace the mail aggregate identifier1, defined in UPU standard S9 [10], for the process management and tracking of the content of the receptacle. However, users of the Technical Specification can agree to its use for this purpose on a bilateral basis. NOTE 3 A companion to this Technical Specification, covering the allocation of aggregate identifiers in accordance with the ISO licence plate standard, is under development. It is envisaged that the resulting aggregate licence plate will, in time, replace the use of UPU standard S9. Many of the examples given in this document relate to receptacle asset numbers issued under the UPU issuing agency code (IAC). The use of this IAC is subject to registration as an issuer under UPU standard S31. The use of the examples concerned is in no way intended to pre-empt or prejudice such registration.

Automated processing of mail items. Automatic identification of receptacles and containers. Receptacle asset numbering

YZ/T 0002-2003 邮政用个人信息库结构

Postal personal information database structure

YZ/T 0001-2003 邮政用全国组织机构信息库结构

Postal national organization and enterprise information database structure

BS EN 14137:2003 邮政.服务质量.利用追踪系统进行挂号邮件及其它类型邮件服务损失的测量

This European Standard specifies methods for measuring the level of loss and substantial delay of domestic and cross-border registered letter mail, collected, processed and delivered by postal service providers. The resulting overall figure for loss and substantial delay is expressed as a percentage of the total posted registered mail collected or received by the postal service providers. This European Standard is applicable only to those service providers which have a measurement system in place which — records each item as it is posted, — records each item as it is delivered, — can, by comparing these records, count the number of items which have been posted and not delivered. This European Standard can be used if appropriate to measure the level of loss of other types of postal items for which such a measurement system is in operation. This European Standard specifies requirements for the design and operation of the measurement system and for other procedures to allow the level of loss to be calculated. This European Standard does not specify technical requirements for the design and operation of a registered letter service, except for purposes of measurement. It does not deal with the technical requirements of a track and trace system. This European Standard includes specifications for the quality control of the measurement system and for the reporting of loss of mail.

Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system

YZ/Z 0046-2003 邮政电子化支局系统技术要求

Technical requirement of postal branch operation system

BS EN 14508:2003 邮政服务.服务质量.单件非优先邮件和二级邮件全程服务运送时间的测量

In addition to EN 13850:2002 Postal Services - Quality of Service - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail, this European Standard specifies methods for measuring the end-to-end transit time of domestic and cross-border non-priority single piece mail, collected, processed and distributed by postal service operators. It considers methods using a representative end-to-end sample of all types of single piece addressed letter mail. This European Standard has been developed from and is compatible with the requirements of EN 13850:2002. As such, surveys for both priority and non-priority single piece mail may be undertaken concurrently whilst reporting separate estimates of priority and non-priority transit times. The overall transit time quality-of-service result is to be expressed as percentage of mail delivered within J + n days end-to-end according to the EU "Postal directive". This European Standard relates to the measurement of so-called "normal" services given to private persons / households and businesses that post mail at street letter boxes, over the counter at post offices, have pick ups at their offices or give their mail directly at postal service operators' sorting centres. For technical reasons this European Standard may not in all parts be suitable for the measuring of very small volumes of mail and for operators with limited coverage. note:1 Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the development of the internal market of Community postal services and the improvement of quality of service (OJ L 15, 21.1.98, p. 14). This European Standard is not applicable for measuring the end-to-end transit time distribution of large bulk mailers' services and hybrid mail, which require different measurement systems and methodologies.

Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail

BS DD CEN/TS 14441:2003 邮政设施.的自动识别.邮件总体

This Technical Specification specifies a number of options for the identification of individual mail aggregates, defines methods of constructing an aggregate identifier and specifies one required and a number of optional methods by which this identifier may be associated with (affixed to) the mail aggregate or its temporary container. This Technical Specification also identifies a number of mail aggregate attributes, or characteristics of aggregates (as distinct from the attributes of the individual mail items and lower level aggregates within them), which may be useful to communicate between parties handling the mail aggregate concerned. The attributes are not defined in detail in this document. Precise definitions and encoding formats for them will be developed over time, as a result of practical experience of use of this Technical Specification. The definitions will be included in an appropriate reference specification, such as UPU S25 and M82, which serve as baseline definition documents for attributes used in postal industry communications about postal items, batches and postal receptacles.

Postal services. Automatic identification of receptacles and containers. Mail aggregates

BS DD CEN/TS 14442:2003 邮政设施.邮件的自动处理.封面识别标记

The purpose of this Technical Specification is to define a facing identification mark (FIM), with procedures for its use, which can be used by any postal operator. It is primarily addressed to those postal operators that have not yet implemented the use of FIMs for automated facing and has been designed to minimise conflict with FIM marks that are already in use. Nevertheless, operators with existing FIMs are encouraged to consider support for migration to this Technical Specification as and when they upgrade or replace facing equipment. Use of the standard FIM offers the possibility for automated preparation of letters which do not carry a stamp and which arrive, in a postal facility, without being faced. These items can them be included in the domestic and international mechanised streams of mail. This Technical Specification allows facer-cancellers and culler-facer-cancellers (or other automated equipment supporting the mail preparation function), to detect bar code-type marks enabling those machines to face and cancel items carrying the FIM. Through the incorporation of a coded value, called the FIM-code, this Technical Specification also supports segregation of FIM-marked items into up to 18 separate streams. This capability can be used to facilitate revenue control by allowing items to be segregated according the type of revenue control procedure required. For example, Business Reply items could be separated and allow accounting and cancellation to take place before, rather than after, the items are transported to their delivery office. This would simplify controls designed to prevent the sending of business reply items to addresses in other countries. However, it should be recognized that FIMs have no in-built security and an item may carry an inappropriate FIM code, resulting in it being placed in the wrong processing stream. Hence, in particular, the FIM alone cannot be relied upon as providing evidence of payment. The scope of this Technical Specification includes, but is not limited to: ¾ postal services mail; ¾ government mail; ¾ franked mail5); ¾ postcards and envelopes with pre-printed evidence of postage paid; ¾ mail carrying automated teller machine (ATM) printed stamps; ¾ business reply mail. This Technical Specification has been designed to be compatible with and may thus also be applied to international business reply mail which is compliant with the UPU International Business Reply Service (IBRS). This Technical Specification may also be advantageously applied to items carrying digital postage marks (DPM’s) in accordance with UPU standards S28 and S25. Though the two symbologies supported by UPU standard S28 (Data Matrix and PDF417) have characteristics which are easily recognised by image processing equipment and can be used, as facing marks, by mail preparation equipment with an image processing capability, there may nevertheless be advantages in the use of a separate FIM. This would allow facing of the mail using inexpensive equipment prior to its being processed by equipment with full image processing capability. The FIM could even be used to segregate mail carrying a DPM, avoiding the need to pass other mail through DPM-reading equipment. It could occur that the FIM is present on items that are already faced. In this case, the FIM is largely redundant, but could still be used, if appropriate, for mail stream segregation purposes. Equally, customers may apply stamps to items that carry a FIM, for example because (additional) postage has to be paid. In case an item carries both a FIM and a stamp, the stamp should normally be given priority.

Postal services. Automated processing of mail items. Facing identification marks

BS EN 14012:2003 邮政服务.服务质量.对意见的衡量和赔偿规则

This European Standard specifies requirements for the measurement of complaints and redress procedures related to the domestic and international postal service. It defines various types of complaints and for each of them establishes a methodology for measuring response rates for their acknowledgement, processing, and resolution by the service provider. It also specifies the requirements for the complaints management system to be set up by the service provider. This European Standard is applicable to all domestic and cross-border services within the universal service. It can be used for other postal services if appropriate.

Postal services - Quality of service - Measurement of complaints and redress procedures